Employee Benefit News' and Quantum Health's New National Employer Study Finds Employee Engagement in Healthcare Benefits Is a Top Priority but Barriers Exist

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HomeResourcesAbout us - We are Healthcare Warriors®Above and beyond: Celebrating the First 25 YearsAccreditationBenedict Nwachukwu, M.D.BenefitsCancerCareersCariloopCarrum HeathCatrina PheeneyClinicalComprehensive Care Solutions™ConsultantsContactCorporateCorporate Website Terms and Conditions of UseCorporate social resposibilityCost and QualityCultureCustomer serviceDan ShurDana Andrews, MD, MHSADave LubyDelivering better outcomes DisclosuresDiversity, Equity and InclusionEBN 2024 State of Healthcare studyEBN redefining engagementElevating member satisfaction for multiemployer fundsEmployersFamily buildingGabriel Aranovich, M.D.Harlan Levine, M.D.HeadspaceHealth plansHealthcare NavigationHinge HealthHospital and health systemsHow We HireImproved outcomes. Reduced costs. Easy implementation.  Improving Workforce productivityJam JarJay Patel, M.D.Jeff AlterJenny Corotis Barnes, JD MBAJohn HallockJulie HughesKara TrottKerin Adelson, M.D.KindbodyKristen WheelerLyraM. William Audeh M.D., M.S.Magellan HealthManal Soliman Durgin, M.D.Mark TaberMark Vrahas, M.D.Mason Turner, M.D.MedCity research: Independent healthcare navigation offers a better member experience with access to dedicated care coordination servicesMike FormicaNavigation Insider SubscriptionOshi HealthPeoplePeter McClennenPrivacy PolicyPrivate EquityProgynyPublic sectorQuantum Health Access™Quantum Health AppQuantum Health Complete™Rafael CofiñoResultsRx Savings SolutionsSandy FreerSarah Simmons SchreiberSchedule a demoScott DoolittleShannon SkaggsSolutionsStanley Crittenden, MD, FASNSteven KnightSwordTeladocThe art of Warrioring®Thomas “TJ” CarellaVeronica KnuthWilliam A. Wood, M.D., MPHZane Burke

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4 Best Practices for Balancing Costs and Care When Employees Are Hospitalized5 Reasons to Remodel the Entry to Your Employee Benefits Experience6 Insights Employers and Advisors Should Know About the Employee Benefits Experience7 Success Factors When Considering Advocacy or Concierge ServicesAddressing the Surge in Workplace Mental Health IssuesBending the Cost Trend on Medical Specialty DrugsBuilding Trust for Better Medicare Advantage OutcomesCFOs Now Have Three Core Ways to Bend the Healthcare Cost CurveCFOs and CHROs: 7 Keys to Partnering on Benefits StrategiesDelivering on a Founder’s Vision for On-Site HealthcareDoes Healthcare Navigation Boost Employee Productivity?Enhancing Star Ratings Through a Healthcare Navigation ApproachPrescription Drug Price TransparencyUnderstanding and Preventing HR BurnoutGuiding Utilization: How Navigation Works in Reducing Healthcare CostsHelping Employees Overcome Cost ConfusionHelping Employees and HR Teams Navigate the No Surprises ActHow Can Natural Language Processing Inform Your Benefits Strategy?Independent Navigation Unlocks Health Equity Opportunity for EmployersKeeping Your Employees Connected to Primary CareMental Health in the Workplace: Which Benefits Matter Most?Mind the Gaps: Why Partners Are Pivotal to Implementing Reference-Based PricingNavigating Health Benefits Equity for LGBTQ+ MembersNavigating the Future: The Crucial Role of Healthcare Navigation for Medicare Advantage PlansNew Price Transparency Rules: What Employers and Consultants Need to KnowPlanning for Better Outcomes During Members’ Cancer JourneysPrioritizing Preventive Care Utilization Among EmployeesRaising the Bar on Employee Benefits ROIResponsive, Real-Time Referrals: Key to Unlocking the Value of an EAPSDOH: Overcoming Obstacles to Better Health OutcomesSite of Care: Helping Employers Control Soaring Specialty Drug CostsSpecialty Medication Lockout Lists: 3 Keys to Safeguard Member SatisfactionSupporting Employees’ Financial Well-Being Especially Critical During COVID-19 CrisisUsing AI to Power Healthcare Navigation and Care CoordinationWhat Consultants Are Saying About Independent Healthcare NavigationWhy Do Nurses Quit? Hint: It’s Not BurnoutWhy Your Benefits Experience Matters in the War for TalentWhy Your Medicare Advantage Members Aren’t Engaged and How to Solve It

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2 Proven Strategies To Control Specialty Drug Costs2023 CUPA-HR Conference2023 DFWBGH – Annual Benefits ForumAmeriBen's Annual Leadership Conference 2024Independent navigation offers better member experience2024 Business Group on Health (BGH)2024 Employee Benefits Leadership Forum2024 Employers Health2024 Greater Philadelphia Business Group on Health (GPBCH)2024 Health Action Council - Day 12024 Health Action Council - Day 22024 IBI and Conference Board: Health and Productivity Forum2024 ISCEBS2024 Midwest Business Group on Health2024 Midwest Health Initiative2024 NEGBH2024 NLMC2024 National Coordinating Committee for Multiemployers Plans (NCCMP)2024 Pittsburgh Business Group on Health (PBGH)2024 SALGBA5 Healthcare Predictions for 2020 and Beyond5 healthcare predictions for 2020 and beyond webinar recap6 Ways to Reduce HR Workload with Healthcare Navigation8 Ways To Boost Your Employees’ Benefits IQA comprehensive solution to control specialty Rx costsAbbott adopts navigation to serve their diverse employee base and effectively reduce claims costsAbove and beyond: Quantum Health fan mailAdvanced cancer careAmeritas finds healthcare navigation essential for employee satisfactionBehavioral Health SolutionsBest Practices in Healthcare NavigationBoosting Star Ratings: How Navigation Improves Medication AdherenceBuilding Trust for Better Medicare Advantage Outcomes: The Key to Higher Star Gap Closure RatesCAHR Conference 2024CHIME23 Fall ForumCare Finder™Caring for Portico’s caregiversCaring for the caregiverCaring to Make a Difference: Better Clinical Outcomes With Healthcare NavigationCase Study: First Horizon BankHonda harnesses power of navigation to manage healthcare costsPharmaceuticalsCelebrating a decade of partnership: HD Supply and Quantum Health's collaborative successChurch Benefits Association 2023 Annual MeetingCity of Savannah champions navigation to prioritize health, wellbeing of every memberClients share the benefits of partnering with Quantum HealthConference Board New YorkConference Board San DiegoControlling Healthcare Costs: How Navigation Delivers Serious ROIControlling Specialty Drug Costs by Managing Site-of-CareCreating a winning culture: How Confie used healthcare navigation to boost employee wellbeingCurating digital health solutions for a better member experienceDelayed Care and Clinician Burnout: How Healthcare Organizations Are Navigating the Impact of COVID-19Distributor controls rising healthcare costsDriving benefits utilization, efficiency and resultsDuran family storyEBN’s Benefits at Work 2024Early Intervention Lowers Healthcare CostsElevating Benefits Engagement With a Year-Round Member Communications StrategyEmids Healthcare Summit 22Empowering Your People To Be Better Healthcare ConsumersEnhancing Star Ratings Through Healthcare NavigationEnhancing cancer strategies: Insurance provider uses navigation to provide personalized supportEquitable Family-Building Benefits That Meet the Needs of Your Diverse WorkforceExploring Navigation: How and Why It WorksCulture shift to navigation boosts health benefits engagementFive ways healthcare navigation can lift employee engagement, outcomesFlorida Sheriffs enhance benefits experience without breaking the bankNavigation delivers member care and results for C.R. EnglandFrom traditional models to independent navigation: 5 reasons it’s the right moveGiving members a breakthrough advantage in their fight against cancerHCTN 2024 Employer Conference Series – Using the Power of Disruption to Improve HealthHLTH 2023HLTH 2024Harness the Power of Leading-Edge Cancer Care: Bringing Precision Medicine to Your Benefits StrategyHarnessing the power of AI innovation for better experiences and outcomesGuiding behavior changes improves health outcomesHealthCare TN NashvilleHealthTrust University Conference 2024Healthcare Complexity: How it impacts employers and employeesHealthcare Navigation Basics: The Secret to Deeper EngagementTidelands Health drives wellness by leveraging healthcare navigationHealthcare cost impact study of all Quantum Health clientsHealthcare navigation basics: Greater ROI with Less EffortHealthcare navigation basics: Technology = insightHealthcare navigation basics: The 120-day differenceHealthcare tech provider’s expert medical reviews elevate support for members battling cancerHigh-Value Purchasing Strategies: What Works?Holistic approach backed by clinical expertiseHonda saves big, then bolsters benefitsAward-winning hospital system adopts navigation to improve benefits experience outcomesHow Aramark transformed their benefits experienceHow Navigation Reduces the Impact of CancerHow Quantum Health uses Real-Time Intercept®Human-centered. Tech-empowered.IFEBP – 69th Annual Employee Benefits ConferenceHealth Care Management ConferenceImproving Workplace Culture: How Healthcare Navigation Empowers Behavioral Health Solutions to Combat Work-driven StressIncentive Management, a Wellbeing SolutionInnovating for Equity: Addressing Social Barriers to HealthIntegrated clinical support delivers better outcomes for employees and employersIntroducing Our Newest, Most Flexible Solution — Perfect for Large OrganizationsLeading employers highlight the benefits of navigationManufacturer boosts employee satisfaction and benefits ROI through navigationBarry-Wehmiller boosts employee care and benefits engagement with navigationNavigation drives benefits satisfaction, lowers costs for Mary KayEarly Steps® Maternity: Giving moms-to-be the holistic support they deserveMaximizing Employee Productivity With Healthcare NavigationMilking more out of benefits for an exceptional employee experienceNCBCH 2024 Fall ForumNavigate to success: Boost member engagements, close gaps and enhance Star RatingsNavigating Today’s HR Landscape: Innovative Solutions for Hospital Benefits LeadersNavigating the Future of Specialty Rx and High-Cost DrugsNavigating the Future: The Crucial Role of Healthcare Navigation in Medicare Advantage PlansNavigating the Ripple Effects of Teen Mental Health ChallengesHow Aramark Transformed Their Benefits ExperienceNavigation helps Renovo Home Partners lower costs and refine the employee experienceNavigation simplifies healthcare for The Board of Pensions of the Presbyterian ChurchOlivia’s JourneyOptimize Your Healthcare BenefitsPEI Operating Partners Forum 2023Innovative Approaches for Open Enrollment SuccessPartnership between Quantum Health and Confie generates positive feedback from membersPersonalized member support delivers population-wide healthcare claims savingsPetco's valuable partnership with Quantum HealthPetco’s partnership with Quantum Health turns benefits confusion into clarityPoint Solution FatiguePortico Benefit ServicesPowering Through: Forward-Leaning Benefits and Innovation With Healthcare NavigationPrivate Equity International’s Operating Partners Forum 2024Private equity solutionsPushing Back Against Healthcare Inflation: How Navigation Keeps Claims Costs Under ControlPushing Back Against the Rising Cost of Specialty DrugsQuantum Health Complete™Quantum Health Effect® for private equityMaximizing Impact at RISE National 2024: Why Healthcare Navigation Matters for Health PlansQuantum Health helps Boston Scientific employees navigate the healthcare system.Quantum Health improves employee benefits engagement for National Church ResidencesQuantum Health in one wordQuantum Health raises member awareness around preventive care benefitsQuantum Health streamlines the healthcare experience for State of Connecticut membersQuantum Health streamlines the member experience for TEVA PharmaceuticalsQuantum Health upgrades the member experience for Lifepoint HealthRetailer focuses on employee health to build brand loyalty, reduce costsReuters Events: Total Health 2024 SHRM Virtual Retreat: Building a Comprehensive Mental Health Benefits ProgramSay Goodbye to Point Solution Fatigue: Simplify Your Healthcare BenefitsSmith family storySolving digital health challenges with healthcare navigationSources of Savings AnalysisSurgery partners seeks mission alignmentTTEC transforms employees’ benefits understanding with healthcare navigationTackling Healthcare Inflation: How Navigation Controls Claims CostsTailoring Benefits Strategies for Your Multigenerational WorkforceTeam TTEC returns strongerTerminix’s one-stop healthcare shopThe HR Leader’s Dilemma: Sustainable Empathy for Difficult TimesThe Quantum Health Effect®The impact of early intervention in healthcare navigationThe value of Real-Time Intercept®Timing is Everything: 3 Signs You Need Healthcare NavigationTobacco cessation: Improve employee wellbeing and productivity with a holistic programUnderstanding the need for navigationUnlock the Data Behind Lowering Healthcare CostsUsing Benefits to Drive Employee EngagementNavigation helps OGE Energy power cost-control, member satisfactionValpak’s path to savings and satisfaction with healthcare navigationWellbeing solutionsWhat the Quantum Health Effect® can do for youWorkforce Productivity: New Research Quantifies Value of Healthcare Navigation

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Ardent Health Services Selects Quantum Health and Imagine360 to Optimize Health Benefits Program and Better Support Employee Healthcare JourneysBuild an inclusive mental health strategy your employees will loveBusiness Health Care Group’s Partnership with Quantum Health Seeks to Improve the Consumer Health Care Experience and Drive ResultsCaring for the CaregiverCarrum Health Selected as Part of Quantum Health’s Preferred Partner™ Program as Centers of Excellence Partner for More Accessible Surgery CareChildren’s Hospital Association Joins with Quantum Health to Provide Healthcare Navigation Platform for MembershipColumbus Young Professionals Recognizes Quantum Health with the 2018 “Wonderful Workplace for Young Professionals” AwardDisruptor On A MissionEmployee Benefit News' and Quantum Health's New National Employer Study Finds Employee Engagement in Healthcare Benefits Is a Top Priority but Barriers ExistFortune Selects Quantum Health to 2023 Best Workplaces in Health Care™ ListHealthcare Industry Leader Zane Burke Joins Quantum Health as CEOHow I Built a Thriving Company Around EmpathyMedCity News and Quantum Health Announce 2024 Healthcare Benefit Consultant Sentiment Index Results Highlighting Employers’ Growing Care and Cost Management PressuresMedCity News and Quantum Health Launch New Healthcare Benefit Consultant Sentiment Index: Predicts Point Solution Consolidation and Employer Need for IntegrationModern Healthcare names Kara Trott, Founder of Quantum Health, as one of 2022’s Top 25 Women LeadersNational Study by Employee Benefits News Finds 37% of Employers Are Offering Healthcare Navigation Platforms to Address Rising Healthcare CostsNavigating Your Questions About Vaccinating KidsNew Data From Quantum Health Proves Sustained Cost Savings For Employers Leveraging Its Consumer Healthcare Navigation ServicesNew National Study by Employer Benefits News sponsored by Quantum Health Finds 67% of Employees Navigate their Healthcare Journey Without Expert HelpNew Quantum Health research shows far-reaching impact of healthcare benefits complexity, including negative effect on mental and physical well-being, and workplace productivityNew Study Shows How Healthcare Navigation Platform Empowers Employers to Combat Rising Costs and Price InflationPortico Benefits Services Joins Quantum Health As Featured Speaker At HEROFORUM19Quantum Health Announces Growth Investment From Warburg Pincus And Great Hill PartnersQuantum Health Announces Industry-First Collaboration with the Vanderbilt Health Affiliated NetworkQuantum Health Announces New Clinical Advisory Board to Expand Existing Cancer Care Member Journey Experience and SupportQuantum Health Announces New Clinical Advisory Boards To Expand Musculoskeletal and Behavioral Health Clinical Support for MembersQuantum Health Announces New Headquarters In Dublin, OhioQuantum Health Announces New Navigation Service to Support Medicare Advantage MarketQuantum Health Announces Promotion Of Steven Knight To Chief Operating OfficerQuantum Health Announces Report Proving Healthcare Cost Savings For Its Book Of BusinessQuantum Health Announces Results of New 2023 Healthcare Navigation Cost-Savings Impact AnalysisQuantum Health Appoints Dr. Stanley Crittenden as New Chief Medical Officer  Quantum Health Appoints John Hallock as Chief Communications OfficerQuantum Health Awarded 2024 MedTech Breakthrough Award for Best Overall Patient Engagement SolutionQuantum Health CEO Zane Burke to host Business Group on Health session with Stanford University empathy expert Jamil ZakiQuantum Health Chief People Officer Veronica Knuth to join Silicon Valley conference panel on workplace health in a hybrid environmentQuantum Health Continues Growth And Expansion Of New Dublin CampusQuantum Health Earns 2023 MedTech Breakthrough Award Third Year in a RowQuantum Health Earns Great Place To Work Certification™Quantum Health Executive Wins Columbus CEO Volunteer Of The Year AwardQuantum Health Executives Win Top Regional Leaderships AwardsQuantum Health Expands Musculoskeletal Health Offering; adds Sword Health to Provide Better Member Experience, Address Rising CostsQuantum Health Expands Navigation Platform to Support Members Struggling to Provide Caregiving to Their Loved OnesQuantum Health Grows Enterprise-Wide Clinical Solutions; Names Dr. Mike Sokol as New Senior Vice President of Clinical StrategyQuantum Health Integrates Vaccine Care Planning Into Its Consumer Healthcare Navigation SolutionQuantum Health Joins Inc. Magazine’s 2019 Best WorkplacesQuantum Health Launches Comprehensive Oncology Navigation Solution for Enhanced Employer and Family SupportQuantum Health Launches New Flexible Solution that Empowers Employers to Customize Healthcare Benefits to Meet Evolving Employee Experience NeedsQuantum Health Launches Premier Pharmacy Navigation Solution to Help Employers Contain Growing Pharmacy CostsQuantum Health Named One Of 50 Fastest-Growing Women-Owned/Led Companies For Ninth YearQuantum Health Named One of 50 Fastest-Growing Women-Owned and -Led Companies for the Tenth YearQuantum Health Named Winner in the Globee® Awards 9th Annual 2022 Sales, Marketing, Customer Success and Operations AwardsQuantum Health Named a Best Place to Work for Disability Inclusion by Disability:IN and American Association of People with DisabilitiesQuantum Health Named a Best Place to Work in Central OhioQuantum Health Named “Best Overall Patient Engagement Company” in 2021 MedTech Breakthrough Awards ProgramQuantum Health Partners With Progyny To Launch New Family-Building Benefits OfferingQuantum Health Receives 2021 STEVIE® AWARD For Customer Service ExcellenceQuantum Health Receives Silver Stevie® Award as Front-Line Customer Service Team of the YearQuantum Health Receives Silver Stevie® Award as Healthcare Navigation Member Service Team of the Year for Fourth Year in a RowQuantum Health Reports Record Net Promoter Scores® In 2020Quantum Health Showcases Healthcare and Benefits Leadership and Innovation at Conference Board’s 19th Annual Employee Health Care ConferenceQuantum Health announces collaboration with Stanford University empathy expert and author Jamil ZakiQuantum Health director and military veteran Tyler Irwin chosen as “40 Under 40” honoree by Columbus Business FirstQuantum Health expands support for mental health services with the addition of new Preferred Partners to its suite of Comprehensive Care Solutions™Quantum Health founder and health tech innovator Kara Trott receives C-Suite Most Admired Executives Award from Columbus Business FirstQuantum Health honored as one of the 50 Fastest-Growing Women-Owned/Led Companies of 2022Quantum Health launches new Preferred Partners program to give consumers a better healthcare experience and deliver better results for employersQuantum Health named to Inc. 5000 list of fastest-growing companies for the 11th yearQuantum Health names Dan Shur Chief Product OfficerQuantum Health names Drew Domecq chief technology officer and adds Peter McClennen to board of directorsQuantum Health names Veronica Knuth chief people officerQuantum Health receives the Medical Mutual Pillar Award for Community Service from Smart BusinessQuantum Health wins 2021 MedTech Breakthrough Award Recognizing Technology Innovation And Excellence In Healthcare EngagementQuantum Health wins 2022 MedTech Breakthrough Award for technology innovation and excellence in consumer healthcare engagementQuantum Health wins top Stevie Award for Sales and Customer Service