This Privacy Policy (this “Policy”) is intended to assist you in understanding what information we gather about you when you visit this website (the “Website”) and how we use that information. This Policy applies to information collected online by Quantum Health, Inc. (“Quantum” or “we” or “us” or “our”) during your visit to our corporate site or your care coordination under your employer health plan. “Social Media Pages” are the official social media pages we operate on Facebook, Instagram, Twitter, YouTube, LinkedIn and other social media platforms.
In case of a medical emergency, please call 911. Our website is not designed to provide assistance for medical emergencies.
We collect various types of information about our Website visitors, including:
We may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means. The categories of sources we collect personal information from include:
We may use your information for the following purposes:
We may share your information with the following parties:
Except as provided in this Policy, we do not sell, rent, trade or otherwise disclose personal information about our Website visitors.
You can control the information we collect and use in the following ways:
Visitor information that we collect on our Website is routinely deleted when we no longer need it. If you request, we will remove your information.
Our Website and Social Media Pages are intended for adults. We do not knowingly collect personal information of children under the age of 13. If we learn that we have collected the personal information of a child under 13, we will make reasonable efforts to delete that information from our records. To request deletion of personal information relating to a child under 13, please email webmaster@quantum-health.com.
We may use a browser feature known as a cookie on this Website. A cookie is a small data file that is stored by your web browser on your computer. Information collected from cookies is used to evaluate the effectiveness of our Website, analyze trends and administer the Website. With this knowledge, we can improve the quality of your experience on our Website by recognizing and delivering more of the most desired features and information. You may disable these cookies and similar items by adjusting your browser preferences on your computer at any time; however, this may limit your ability to take advantage of all features of this Website.
For your convenience, our Website may contain links to other Websites. We are not responsible for the privacy practices, advertising, products, services or the content of such Websites. Links that appear on our Website should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Website. We encourage you to review the separate privacy policies of each Website you visit.
We recommend that you use the latest web browser versions to optimize your experience. Older web browser versions may not be able to access or utilize all pages on our website as intended. We may not be able to receive or honor “Do Not Track” signals and our Website may continue to collect information in the manner described within this privacy notice.
We take steps to help protect the confidentiality and security of your information. Although we use measures to protect your information, in general, information transmitted through the Internet may not be completely secure. Accordingly, we cannot guarantee the security of information provided over the Internet or stored in our databases. Your transmissions are, therefore, at your own risk.
We reserve the right to change this Policy from time to time by posting revisions on our Website. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going-forward basis.
If you have any questions about our information practices reflected in this Policy, please contact us by email at webmaster@quantum-health.com, or by phone at 1-800-257-2038.
Residents of California, Connecticut, Virginia, Colorado, and Utah have certain rights concerning the processing and use of their personal information. The rights described herein are subject to exemptions under applicable law. For purposes of this section, the term “Personal Information” includes both “Personal Information” and “Personal Data” as defined by applicable law.
If your Personal Information is subject to a privacy law in your state, you may have certain privacy rights with regard to that information. You may have the right to:
We will not discriminate against you because you have exercised any of your rights.
Certain state laws may also provide you the right to appeal our decisions regarding your rights requests if we do not timely respond to your requests or do not take action regarding your requests. Additionally, if you are a resident of the state of California, you may have a right to pursue legal action for improper handling of your Personal Information.
Submitting a Rights Request
If you wish to exercise the rights listed above, and are a resident of a state that provides such privacy rights, you may submit a request by emailing webmaster@quantum-health.com or by calling us at 1-800-257-2038. We will provide your Personal Information to you in writing in a readily usable format. You may also opt-out of the sale of your Personal Information or the use or processing of your Personal Information for profiling or targeted advertising by emailing webmaster@quantum-health.com. If you choose to submit your request via email, you must include “Privacy Rights Request” in the subject line and clearly provide us with the following information: what type of request you are making, your full name, email address, and valid residential address. You may only make one request per email.
We are required to provide you with access to your Personal Information or delete Personal Information only in response to verifiable or authenticated requests. We will compare the information you provide by telephone or via email with any information we may have in our possession in order to verify your request. We may also contact you to request additional information in relation to your request. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used for verification purposes only. Pursuant to your state’s privacy laws, you may request access to your Personal Information a limited number of times within a 12-month period.
Authorized Agent
Please note that you may authorize an agent to exercise any of these rights on your behalf by contacting us by email at webmaster@quantum-health.com. If you use an agent, we will take measures to verify your agent’s authorization similar to the verification described above for fulfilling any access or deletion requests. We may require more information to ensure proper verification of you and your agent’s identity and authorization.
“Do Not Sell” Rights; Sharing for Cross-Context Behavioral Advertising, Profiling, or Targeted Advertising
We may disclose your Personal Information for the following purposes, which are not a sale: (i) for reasons mentioned above; (ii) if you direct us to share Personal Information; (iii) to comply with your requests under applicable law; and (iv) as otherwise required or permitted by applicable law.
We do not sell Personal Information or share Personal Information about you for purposes of cross-context behavioral advertising, profiling, or targeted advertising.
Categories of Personal Information Disclosed for a Business Purpose
We share Personal Information about you with service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the products and services you seek from us. For more information about the business purposes for which we disclose Personal Information, see With Whom the Information Is Shared and see What Information is Collected for what types of information may be shared.
California Consumer Privacy Rights Requests from January 1, 2022 – December 31, 2022
Type of Request | Total Requests Received | Requests Denied | Requests Complied With | Average Days to Respond |
Request to Access Data | 0 | N/A | N/A | N/A |
Request to Delete Data | 0 | N/A | N/A | N/A |
Request to Opt-Out of “Sale” | 0 | N/A | N/A | N/A |
Sensitive Data of Virginia, Colorado, or Connecticut Residents
If you are a resident of Virginia, Colorado, or Connecticut, we will not process your Sensitive Data (as that term is defined under the Virginia Consumer Data Protection Act; the Colorado Privacy Act; and Connecticut’s Act Concerning Personal Information Privacy and Online Monitoring) without your prior consent.
Last Updated: January 31, 2023