Navigating healthcare is overwhelming, and Kara Trott recognized that. In her quest for consumer-centered solutions, she launched Quantum Health and invented the industry now called healthcare navigation. Today, the company continues to lead the market — innovating not only for navigation’s largest book of business, but for the industry as a whole. In other words, Quantum Health didn’t just set the bar for healthcare navigation — we built it. And we’ve been raising it ever since.
Each of our clients works directly with a dedicated team of Care Coordinators — member services professionals, nurses, claims specialists and team leads. They share the empathy, expertise, information, resources and systems needed to guide members on their benefits and healthcare journeys and solve tough problems — so you don’t have to. Whether it’s straightening out billing errors or securing medication, they are compassionate advocates and steadfast champions who perform with smarts, passion and care. That’s why we call them Warriors.
Whatever it takes. That’s what we do to help our clients and their associates. Serving you effectively is our single-minded mission, and we do it with energy, perseverance and heart. We are purpose-built for our mission. Everything at Quantum Health — from our award-winning culture to our recruiting, onboarding and continuous Warrioring — is designed to ensure that you and your employees get the support and results you need.
We are socially responsible partners who care about our world and the people in it. At Quantum Health, empathy starts with our own team, extends to our members and clients, and expands into our community. From extensive diversity, equity and inclusion efforts that create a true sense of belonging, to meaningful sustainability work and difference-making philanthropic giving, we are committed to creating a better and more equitable world.
