About us

We are Healthcare Warriors®

Healthcare is complicated, and it’s our mission to make it simpler and more effective. We’ll bring everything we’ve got — innovation, expertise and passion — to ensure you and your team succeed.

Healthcare Warrior working on a claim
Our creed

Empowering healthcare together

We believe no one should have to navigate the cost and complexity of healthcare alone. We are big-hearted, fast-thinking people on a mission to make healthcare smarter, simpler and more cost-effective. For more than two decades, we’ve been an independent healthcare navigator, forever changing the healthcare experience for millions of employees and their employers.

Lady smiling with crossed arms

Revolutionizing healthcare navigation

Navigating healthcare is overwhelming, and Kara Trott recognized that. In her quest for consumer-centered solutions, she launched Quantum Health and invented the industry now called healthcare navigation. Today, the company continues to lead the market — innovating not only for navigation’s largest book of business, but for the industry as a whole. In other words, Quantum Health didn’t just set the bar for healthcare navigation — we built it. And we’ve been raising it ever since.

Our Founder, Kara Trott, standing at attention with the office behind her

Healthcare Advocates

Each of our clients works directly with a dedicated team of Care Coordinators — member services professionals, nurses, claims specialists and team leads. They share the empathy, expertise, information, resources and systems needed to guide members on their benefits and healthcare journeys and solve tough problems — so you don’t have to. Whether it’s straightening out billing errors or securing medication, they are compassionate advocates and steadfast champions who perform with smarts, passion and care. That’s why we call them Warriors®.

A group of healthcare warriors smiling

Dedicated to you

Whatever it takes. That’s what we do to help our clients and their associates. Serving you effectively is our single-minded mission, and we do it with energy, perseverance and heart. We are purpose-built for our mission. Everything at Quantum Health — from our award-winning culture to our recruiting, onboarding and continuous Warrioring® — is designed to ensure that you and your employees get the support and results you need.

All of the awards Quantum Health has earned

Our commitment to social responsibility

We are socially responsible partners who care about our world and the people in it. At Quantum Health, empathy starts with our own team, extends to our members and clients, and expands into our community. From extensive diversity, equity and inclusion efforts that create a true sense of belonging, to meaningful sustainability work and difference-making philanthropic giving, we are committed to creating a better and more equitable world.

Employee smiling at a food bank