Our people

Leading never ends

When you see a challenge and invent a solution, the next opportunity for innovation presents itself. Meet the leaders who invented healthcare navigation and continue to enhance its value for health plans, self-insured employers, members and advisors.

Pioneer

Our story

Many said that the problems with employee healthcare were too big to solve. Consider us overachievers. From our research into the consumer healthcare journey to our development of a first-of-its-kind navigation model, we've been transforming the industry by providing an exceptional healthcare experience that saves our clients money.

Quantum Health was born out of the belief that navigating the consumer healthcare journey should be easier and more affordable. Simply put, our mission is to provide a guided experience that reduces the complexity and cost of healthcare for our members and the medical professionals who care for them. We are much more than care coordinators. We are Healthcare Warriors® who fight the industry status quo to help people get the care they need, when they need it

Lady smiling with crossed arms
Inventing

Filling a need

Healthcare is confusing. People need help. So Quantum Health Founder Kara Trott developed an innovative customer service model that puts the consumer first, providing a team of empathetic, expert guides to take that customer’s hand at the start or their healthcare journey and help them navigate their path with more support, ease and care.

In 1999, when Quantum Health launched, employers immediately realized its value. It sparked an entirely new industry called healthcare navigation. We have since led that industry with its longest and strongest book of business, chart-topping member and client satisfaction rankings, and millions of dollars saved.

QH HQ
Leading

Market leader

As more and more self-insured employers discover its benefits, Quantum Health has steadily grown. We serve more employers and members than any other navigation company. In 2020, we moved into a thoughtfully designed, state-of-the-art headquarters just outside our birthplace of Columbus, Ohio — giving our Warriors the ultimate home from which to operate.

Our technology is cutting-edge, and our metrics back its power. But our most valuable intel remains the foundation upon which Kara Trott built this company: Caring. It’s how we hire. How we train. How we operate. How we differentiate. Over 500 self-insured employers and 3.1 million employees and their family members know it. And it is our honor to Warrior® for them.

“The industry is complex. By partnering with Quantum Health, we are not only able to provide our employees a single point of contact but someone who will be their champion within the healthcare system.”

Director of BenefitsTelecommunications company

Our leadership

Kara Trott
Kara Trott

Founder and Board Chair

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Zane Burke
Zane Burke

Chief Executive Officer and Board Member

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Shannon Skaggs
Shannon Skaggs

President

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Scott Doolittle
Scott Doolittle

Chief Financial Officer

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Dana Andrews, MD, MHSA
Dana Andrews, MD, MHSA

Chief Medical Officer

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Steven Knight
Steven Knight

Chief Operating Officer

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Veronica Knuth
Veronica Knuth

Chief People Officer

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Dan Shur
Dan Shur

Chief Product Officer

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John Hallock
John Hallock

Chief Communications Officer

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Mike Formica
Mike Formica

Executive Vice President, Sales

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Dave Luby
Dave Luby

Senior Vice President, Client Experience

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Cynthia Henry
Cynthia Henry

Senior Vice President, Marketing

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Kristen Wheeler
Kristen Wheeler

Senior Vice President, Member Engagement

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Julie Hughes
Julie Hughes

Vice President, Finance

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Sarah Simmons Schreiber
Sarah Simmons Schreiber

Senior Vice President, Sales

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Jenny Corotis Barnes, JD MBA
Jenny Corotis Barnes, JD MBA

General Counsel and Vice President, Legal

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Catrina Pheeney
Catrina Pheeney

Senior Vice President, Finance Operations

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Sandy Freer
Sandy Freer

Vice President, Business Partner Relations

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Our board

Thomas “TJ” Carella
Thomas “TJ” Carella

Board Member

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Rafael Cofiño
Rafael Cofiño

Board Member

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Peter McClennen
Peter McClennen

Board Member

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Mark Taber
Mark Taber

Board Member

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Our clinical advisory board

Harlan Levine, M.D.
Harlan Levine, M.D.

Advisory Board Chair

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Kerin Adelson, M.D.
Kerin Adelson, M.D.

Advisory Board Member Oncology

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M. William Audeh M.D., M.S.
M. William Audeh M.D., M.S.

Advisory Board Member Oncology

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William A. Wood, M.D., MPH
William A. Wood, M.D., MPH

Advisory Board Member Oncology

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Benedict Nwachukwu, M.D.
Benedict Nwachukwu, M.D.

Advisory Board Member Musculoskeletal

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Jay Patel, M.D.
Jay Patel, M.D.

Advisory Board Member Musculoskeletal

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Mark Vrahas, M.D.
Mark Vrahas, M.D.

Advisory Board Member Musculoskeletal

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Gabriel Aranovich, M.D.
Gabriel Aranovich, M.D.

Advisory Board Member Behavioral Health

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Manal Soliman Durgin, M.D.
Manal Soliman Durgin, M.D.

Advisory Board Member Behavioral Health

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Mason Turner, M.D.
Mason Turner, M.D.

Advisory Board Member Behavioral Health

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