Quantum Health Warriors are the soul of the company, and Kristen guides them as an experienced executive who knows how to cultivate leaders and build teams with a people-first approach.

Quantum Health’s Care Coordinators, also referred to as Healthcare Warriors®, are exceptional listeners, creative problem-solvers and seasoned collaborators – in large part, due to Kristen’s leadership. She enthusiastically leads Quantum Health Pod™ operations, clinical engagement, training and quality coaching, and vendor partnerships teams in creating a world-class experience for every member the company serves.

Kristen’s deep understanding of the consumer experience comes, in part, from her background in corporate retail, leading store operations for top brands and managing multiple locations and large teams.


Kristen held various roles at Quantum before becoming our Vice President, Member Engagement, including:

  • Vice President, Member Engagement Pod Operations
  • Vice President, Member Engagement Training & Quality Programs
  • Director, Member Engagement Pod Operations


Bachelor of Arts (B.A.), Communications — John Carroll University

Community affiliations

Kristen sponsors Quantum’s Girls on the Run of Central Ohio volunteer team to support the annual spring 5k. She’s also volunteered with Pelotonia, Mid-Ohio Foodbank and Cinderella’s Closet through Fairy Goodmothers.

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Kristen Wheeler