City of Savannah champions navigation to prioritize health, wellbeing of every member
With a small HR team managing a diverse workforce of 2,300 members, the city of Savannah found it challenging to effectively communicate its benefits offerings to employees. The city partnered with Quantum Health to guide and support every member with clinical expertise, ensuring they receive the best — and most cost-effective — care possible.
Real results public institutions can count on
Net Promoter Score® (NPS)
6 ways healthcare navigation benefits the public sector
As the single point of contact for members, providers and employers, Quantum Health streamlines care to make the entire healthcare experience simpler and more cost-effective for all.
For member access to necessary care, our omnichannel approach guarantees a personalized benefits experience regardless of work location, removing care barriers like transportation and offering services such as nutrition counseling and food delivery.
By guiding members to on-site clinics, wellness programs, EAPs and other available resources, we’re able to increase point solution and vendor partner utilization by up to 2X.
Providing healthcare navigation demonstrates a commitment to employee wellbeing, reducing stress, fostering a positive work environment and empowering informed decision-making, which could lead to increased loyalty and longevity.
We identify issues and challenges up to 120 days before the first claim appears, allowing us to establish trust with members and guide them in making important healthcare decisions. This leads to improved benefits utilization, healthier outcomes and cost savings for both members and the plan.
We manage third-party point solutions and provide all member benefits communication. This helps to reduce the burden on HR teams and allows them more time to focus on strategic priorities.
Maximizing benefits through effective navigation
- Lower education
- Higher education
- State, city & county government
Quantum Health recognizes the increased challenges that teachers and support staff face. We provide lower education institutions with a comprehensive healthcare navigation solution, offering a concierge level of service that includes deeper health and benefits support for employees.
This support extends to essential yet frequently overlooked resources such as employee assistance programs, digital health tools and mental health support. By empowering employees to effectively manage their personal health and wellbeing, they’re able to better serve the children and community they support.
Healthcare navigation basics: The 120-day difference
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How navigation works to control healthcare costs
Employers need effective solutions to curb rising healthcare costs. Learn how navigation pushes back on price inflation.
Five ways healthcare navigation can lift employee engagement, outcomes
As the annual benefits open enrollment period takes off across the country, public and private entities will offer an array of programs and coverage options designed to keep employees and their dependents healthy, engaged and productive throughout the coming year.