The role of human resources is becoming increasingly complex and time-consuming. EBN's 2024 State of Healthcare Study revealed that even benefits-savvy employees tend to turn to HR first with questions about their coverage. This need for "human" support can put an increased burden on already-strained HR and benefits teams.

An experienced healthcare navigation partner can help. Download "6 Ways to Reduce HR Workload with Healthcare Navigation" to learn how navigation frees up time for HR professionals while boosting employee satisfaction across the board.