Bold Steps for 2025: How Employers Can Play the Long Game on Cost and Quality

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HomeResourcesAbout us - We are Healthcare Warriors®Above and beyond: Celebrating the First 25 YearsAccessibility StatementAccreditationBenedict Nwachukwu, M.D.BenefitsBill GoldenCamille's storyCancerCareersCariloopCarrum HealthCatrina PheeneyClinicalClinical ExpertiseComprehensive Care Solutions™ConsultantsContactCorporateCorporate Website Terms and Conditions of UseCorporate social resposibilityCost and QualityCultureCustomer serviceDave LubyDayne WilliamsDelivering better pharmacy outcomes DisclosuresDiversity, Equity and InclusionEBN 2024 State of Healthcare studyEBN redefining engagementElevating member satisfaction for multiemployer fundsFamily buildingFares AlraieGabriel Aranovich, M.D.Harlan Levine, M.D.HeadspaceHealth plansHealthcare NavigationHinge HealthHospital and health systemsHow We HireImproved outcomes. Reduced costs. Easy implementation.  Improving Workforce productivityJam JarJay Patel, M.D.Jeff AlterJulie HughesKara TrottKerin Adelson, M.D.KindbodyKristen WheelerLyraM. William Audeh M.D., M.S.Magellan HealthMaking healthcare less painful: A seamless journey to recoveryManal Soliman Durgin, M.D.Mark TaberMark Vrahas, M.D.Mason Turner, M.D.MedCity research: Independent healthcare navigation offers a better member experience with access to dedicated care coordination servicesMike FormicaNavigation Insider SubscriptionOshi HealthPeoplePeter McClennenPharmacy webinar seriesPrivacy PolicyPrivate EquityProgynyPublic sectorQuantum Health Access™Quantum Health AppQuantum Health Complete™Quantum Health Connect: Navigating the now and next of healthcare Rafael CofiñoReal people helping real peopleResultsRx Savings SolutionsSarah Simmons SchreiberSchedule a demoShannon SkaggsSimplifying the healthcare experienceSolutionsStanley Crittenden, MD, FASNSteven KnightSwordTeladocThe art of Warrioring®The proven model for lowering healthcare costsThomas “TJ” CarellaVeronica KnuthWilliam A. Wood, M.D., MPHZane Burke

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4 Best Practices for Balancing Costs and Care When Employees Are Hospitalized5 Reasons to Remodel the Entry to Your Employee Benefits Experience5 Ways HR Leaders Can Push Back on Prescription Drug Costs 6 Insights Employers and Advisors Should Know About the Employee Benefits Experience7 Success Factors When Considering Advocacy or Concierge ServicesAddressing the Surge in Workplace Mental Health IssuesBending the Cost Trend on Medical Specialty DrugsBold Steps for 2025: How Employers Can Play the Long Game on Cost and QualityBuilding Trust for Better Medicare Advantage OutcomesCFOs Now Have Three Core Ways to Bend the Healthcare Cost CurveCFOs and CHROs: 7 Keys to Partnering on Benefits StrategiesDelivering on a Founder’s Vision for On-Site HealthcareDoes Healthcare Navigation Boost Employee Productivity?Enhancing Star Ratings Through a Healthcare Navigation ApproachEscalating specialty drug and GLP-1 costs — and the strategies to fight them in 2025 and beyondPrescription Drug Price TransparencyUnderstanding and Preventing HR BurnoutExploring the most effective ways to integrate GLP-1s into your benefits planGuiding Utilization: How Navigation Works in Reducing Healthcare CostsHelping Employees Overcome Cost ConfusionHelping Employees and HR Teams Navigate the No Surprises ActHow Can Natural Language Processing Inform Your Benefits Strategy?How Medicare Advantage Plans Can Succeed in Health Equity Index ScoringIndependent Navigation Unlocks Health Equity Opportunity for EmployersKeeping Your Employees Connected to Primary CareManaging the Specialty Drug Cost Challenge: Is Your Pharmacy Benefits Strategy Ready for 2025? Member Experience in Medicare Advantage: The Power of Proactive Navigation Mental Health in the Workplace: Which Benefits Matter Most?Mind the Gaps: Why Partners Are Pivotal to Implementing Reference-Based PricingNavigating Health Benefits Equity for LGBTQ+ MembersNavigating the Future: The Crucial Role of Healthcare Navigation for Medicare Advantage PlansNew Price Transparency Rules: What Employers and Consultants Need to KnowPlanning for Better Outcomes During Members’ Cancer JourneysPrioritizing Preventive Care Utilization Among EmployeesRaising the Bar on Employee Benefits ROIResponsive, Real-Time Referrals: Key to Unlocking the Value of an EAPSDOH: Overcoming Obstacles to Better Health OutcomesSite of Care: Helping Employers Control Soaring Specialty Drug CostsSpecialty Medication Lockout Lists: 3 Keys to Safeguard Member SatisfactionSupporting Employees’ Financial Well-Being Especially Critical During COVID-19 CrisisThe Missing Link for Employers in Value-Based Care: Healthcare Navigation The top 5 ways to manage MSK costs and careUsing GenAI to Power Healthcare Navigation and Care CoordinationWhat Consultants Are Saying About Independent Healthcare NavigationWhy Do Nurses Quit? Hint: It’s Not BurnoutWhy Your Benefits Experience Matters in the War for TalentWhy Your Medicare Advantage Members Aren’t Engaged and How to Solve It

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2 Proven Strategies To Control Specialty Drug Costs2023 CUPA-HR Conference2023 DFWBGH – Annual Benefits ForumAmeriBen's Annual Leadership Conference 2024Independent navigation offers better member experience2024 Church Benefits Association (CBA)2024 Dallas Fort Worth BGH (DFWBGH)2024 Employee Benefits Leadership Forum2024 Employers Health2024 Greater Philadelphia Business Group on Health (GPBCH)2024 HCTN Knoxville Employer Conference Series2024 Health Action Council - Day 12024 Health Action Council - Day 22024 IBI and Conference Board: Health and Productivity Forum2024 ISCEBS2024 Midwest Business Group on Health2024 Midwest Health Initiative2024 NEGBH2024 NLMC2024 National Coordinating Committee for Multiemployers Plans (NCCMP)2024 Pittsburgh Business Group on Health (PBGH)2024 Public Sector Healthcare Roundtable2024 Purchaser Business Group on Health (PBGH)2025 ASHHRA Benefits Symposium2025 IBEW/NECA Employee Benefits Conference5 Healthcare Predictions for 2020 and Beyond5 healthcare predictions for 2020 and beyond webinar recap6 Ways to Reduce HR Workload with Healthcare Navigation8 Ways To Boost Your Employees’ Benefits IQA comprehensive solution to control specialty Rx costsA real conversation about balancing cost and experience in healthcareAI Meets Empathy: The Future of Personalized HealthcareAI and human touch: finding the balance in benefits and beyondASHHRA Annual ConferenceAbbott adopts navigation to serve their diverse employee base and effectively reduce claims costsAbove and beyond: Quantum Health fan mailAddressing Pharmacy Trends and Reducing CostsAdvanced cancer careAmeritas finds healthcare navigation essential for employee satisfactionAmplify to engage: driving ROI through employee education and engagementBalancing the Clinical Benefits and Cost of GLP-1sBehavioral Health SolutionsBest Practices in Healthcare NavigationBoosting Star Ratings: How Navigation Improves Medication AdherenceBreaking down barriers: educating a diverse workforce on health and wellbeingBuilding Bridges to Health Equity: Unveiling the Link Between Year-Round Member Support and Care AccessBuilding Trust for Better Medicare Advantage Outcomes: The Key to Higher Star Gap Closure RatesBusiness Group on Health (BGH)CAHR Conference 2024CHIME23 Fall ForumCare Finder™Caring for Portico’s caregiversCaring for the caregiverCaring to Make a Difference: Better Clinical Outcomes With Healthcare NavigationCase Study: First Horizon BankHonda harnesses power of navigation to manage healthcare costsPharmaceuticalsCelebrating a decade of partnership: HD Supply and Quantum Health's collaborative successChurch Benefits Association 2023 Annual MeetingCity of Savannah champions navigation to prioritize health, wellbeing of every memberClients say Quantum Health is an extension of their teamClients share how Quantum Health delivers on its promiseClients share the benefits of partnering with Quantum HealthConference Board New YorkConference Board San DiegoControlling Healthcare Costs: How Navigation Delivers Serious ROIControlling Specialty Drug Costs by Managing Site-of-CareCreating a winning culture: How Confie used healthcare navigation to boost employee wellbeingCurating digital health solutions for a better member experienceDelayed Care and Clinician Burnout: How Healthcare Organizations Are Navigating the Impact of COVID-19Delivering care and support every step of the wayDelta Air Lines’ employee experienceDistributor controls rising healthcare costsDriving benefits utilization, efficiency and resultsDriving cost savings for our clientsDuran family storyEBN’s Benefits at Work 2024Early Intervention Lowers Healthcare CostsEffectively Navigating Complex Healthcare Journeys and Specialty Drug TherapiesElevating Benefits Engagement With a Year-Round Member Communications StrategyEmids Healthcare Summit 22Empowering Your People To Be Better Healthcare ConsumersEnhancing Member Confidence and Retention in Medicare Advantage: The Power of Proactive NavigationEnhancing Star Ratings Through Healthcare NavigationEnhancing cancer strategies: Insurance provider uses navigation to provide personalized supportEquitable Family-Building Benefits That Meet the Needs of Your Diverse WorkforceExploring Navigation: How and Why It WorksCulture shift to navigation boosts health benefits engagementFive ways healthcare navigation can lift employee engagement, outcomesFlorida Sheriffs enhance benefits experience without breaking the bankNavigation delivers member care and results for C.R. EnglandFrom traditional models to independent navigation: 5 reasons it’s the right moveGiving members a breakthrough advantage in their fight against cancerHCTN 2024 Employer Conference Series – Using the Power of Disruption to Improve HealthHLTH 2023HLTH 2024HLTH The Beat Podcast: Exploring Healthcare’s Most Pressing ChallengesHarness the Power of Leading-Edge Cancer Care: Bringing Precision Medicine to Your Benefits StrategyHarnessing the power of AI innovation for better experiences and outcomesHealth Action Council: 2025 In-Value-Able ConferenceGuiding behavior changes improves health outcomesHealthCare TN NashvilleHealthTrust University Conference 2024Healthcare Complexity: How it impacts employers and employeesHealthcare Navigation Basics: The Secret to Deeper EngagementTidelands Health drives wellness by leveraging healthcare navigationHealthcare and benefits made simple for allHealthcare cost impact study of all Quantum Health clientsHealthcare navigation basics: Greater ROI with Less EffortHealthcare navigation basics: Technology = insightHealthcare navigation basics: The 120-day differenceHealthcare navigation is ensuring the best care possibleHealthcare tech provider’s expert medical reviews elevate support for members battling cancerHigh-Value Purchasing Strategies: What Works?Holistic approach backed by clinical expertiseHonda saves big, then bolsters benefitsAward-winning hospital system adopts navigation to improve benefits experience outcomesHow Aramark transformed their benefits experienceHow Navigation Reduces the Impact of CancerHow Quantum Health uses Real-Time Intercept®Human-centered. Tech-empowered.IFEBP – 69th Annual Employee Benefits ConferenceHealth Care Management ConferenceImproving Workplace Culture: How Healthcare Navigation Empowers Behavioral Health Solutions to Combat Work-driven StressIncentive Management, a Wellbeing SolutionInnovating for Equity: Addressing Social Barriers to HealthIntegration first: ensuring a seamless experience for team membersIntroducing Our Newest, Most Flexible Solution — Perfect for Large OrganizationsLeading employers highlight the benefits of navigationLeveraging GenAI to usher in a new member journey mapping technology Manufacturer boosts employee satisfaction and benefits ROI through navigationBarry-Wehmiller boosts employee care and benefits engagement with navigationNavigation drives benefits satisfaction, lowers costs for Mary KayMastering Star Performance: The Role of Member EngagementEarly Steps® Maternity: Giving moms-to-be the holistic support they deserveMaximizing Employee Productivity With Healthcare NavigationMeritain Health 2025 Local Market Development ForumMilking more out of benefits for an exceptional employee experienceNCBCH 2024 Fall ForumNavigate to success: Boost member engagements, close gaps and enhance Star RatingsNavigating Today’s HR Landscape: Innovative Solutions for Hospital Benefits LeadersNavigating the Future: The Crucial Role of Healthcare Navigation in Medicare Advantage PlansNavigating the MSK EpidemicNavigating the Ripple Effects of Teen Mental Health ChallengesHow Aramark Transformed Their Benefits ExperienceNavigation helps Renovo Home Partners lower costs, refine the employee experienceNavigation simplifies healthcare for The Board of Pensions of the Presbyterian ChurchOlivia’s JourneyOnly 20% of employees are deeply engaged with their healthcare benefits.Optimize Your Healthcare BenefitsPEI Operating Partners Forum 2023Innovative Approaches for Open Enrollment SuccessPartners in Centers of Excellence: Carrum Health and Quantum HealthPartnership between Quantum Health and Confie generates positive feedback from membersPersonalized member support delivers population-wide healthcare claims savingsPetco's valuable partnership with Quantum HealthPetco’s partnership with Quantum Health turns benefits confusion into clarityPoint Solution FatiguePortico Benefit ServicesPowering Through: Forward-Leaning Benefits and Innovation With Healthcare NavigationPrivate Equity International’s Operating Partners Forum 2024Private equity solutionsProactive engagement with Real-Time Intercept®Proactive navigation: changing the game in healthcare engagementPushing Back Against Healthcare Inflation: How Navigation Keeps Claims Costs Under ControlPushing Back Against the Rising Cost of Specialty DrugsQuantum Health Complete™Quantum Health Effect® for private equityMaximizing Impact at RISE National 2024: Why Healthcare Navigation Matters for Health PlansQuantum Health helps Boston Scientific employees navigate the healthcare system.Quantum Health improves employee benefits engagement for National Church ResidencesQuantum Health in one wordQuantum Health raises member awareness around preventive care benefitsQuantum Health streamlines the healthcare experience for State of Connecticut membersQuantum Health streamlines the member experience for TEVA PharmaceuticalsQuantum Health upgrades the member experience for Lifepoint HealthQuantum Health’s compassionate care delivers real resultsRedefine employee engagement with healthcare navigationRetailer focuses on employee health to build brand loyalty, reduce costsReuters Events: Total Health 2024 SALGBASHRM Virtual Retreat: Building a Comprehensive Mental Health Benefits ProgramSay Goodbye to Point Solution Fatigue: Simplify Your Healthcare BenefitsSeamless implementation processSimplifying healthcare for employeesSimplifying healthcare with a single point of contactSmith family storySolving digital health challenges with healthcare navigationSources of Savings AnalysisSurgery partners seeks mission alignmentTTEC transforms employees’ benefits understanding with healthcare navigationTackling Healthcare Inflation: How Navigation Controls Claims CostsTackling pharmacy costs with navigation: what comes nextTailoring Benefits Strategies for Your Multigenerational WorkforceTeam TTEC returns strongerTerminix’s one-stop healthcare shopThe Conference Board’s 25th Annual Employee Health Care Conference - New YorkThe Conference Board’s 25th Annual Employee Health Care Conference - San DiegoThe Future of Employee Benefits: Beyond the BasicsThe HR Leader’s Dilemma: Sustainable Empathy for Difficult TimesKeeping Care In-House: How Quantum Health helps hospital clients improve domestic utilizationThe Quantum Health Effect®Quantum Health – The best in healthcare navigationThe future of employee benefits: a conversation on personalization and innovationThe impact of early intervention in healthcare navigationThe power of human and tech integration in healthcare navigationThe power of proactive mental health support for caregiversThe value of Real-Time Intercept®Timing is Everything: 3 Signs You Need Healthcare NavigationTobacco cessation: Improve employee wellbeing and productivity with a holistic programUnderstanding the need for navigationUnlock the Data Behind Lowering Healthcare CostsUsing Benefits to Drive Employee EngagementNavigation helps OGE Energy power cost-control, member satisfactionValpak’s path to savings and satisfaction with healthcare navigationViVEWellbeing solutionsWhat healthcare navigation means to our clientsWhat the Quantum Health Effect® can do for youWorkforce Productivity: New Research Quantifies Value of Healthcare Navigation

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Ardent Health Services Selects Quantum Health and Imagine360 to Optimize Health Benefits Program and Better Support Employee Healthcare JourneysBuild an inclusive mental health strategy your employees will loveBusiness Health Care Group’s Partnership with Quantum Health Seeks to Improve the Consumer Health Care Experience and Drive ResultsCaring for the CaregiverCarrum Health Selected as Part of Quantum Health’s Preferred Partner™ Program as Centers of Excellence Partner for More Accessible Surgery CareChildren’s Hospital Association Joins with Quantum Health to Provide Healthcare Navigation Platform for MembershipColumbus Young Professionals Recognizes Quantum Health with the 2018 “Wonderful Workplace for Young Professionals” AwardDisruptor On A MissionEmployee Benefit News' and Quantum Health's New National Employer Study Finds Employee Engagement in Healthcare Benefits Is a Top Priority but Barriers ExistFortune Selects Quantum Health to 2023 Best Workplaces in Health Care™ ListHealthcare Industry Leader Zane Burke Joins Quantum Health as CEOHow I Built a Thriving Company Around EmpathyMedCity News and Quantum Health Announce 2024 Healthcare Benefit Consultant Sentiment Index Results Highlighting Employers’ Growing Care and Cost Management PressuresMedCity News and Quantum Health Launch New Healthcare Benefit Consultant Sentiment Index: Predicts Point Solution Consolidation and Employer Need for IntegrationModern Healthcare names Kara Trott, Founder of Quantum Health, as one of 2022’s Top 25 Women LeadersNational Study by Employee Benefits News Finds 37% of Employers Are Offering Healthcare Navigation Platforms to Address Rising Healthcare CostsNavigating Your Questions About Vaccinating KidsNew Data From Quantum Health Proves Sustained Cost Savings For Employers Leveraging Its Consumer Healthcare Navigation ServicesNew National Study by Employer Benefits News sponsored by Quantum Health Finds 67% of Employees Navigate their Healthcare Journey Without Expert HelpNew Quantum Health research shows far-reaching impact of healthcare benefits complexity, including negative effect on mental and physical well-being, and workplace productivityNew Study Shows How Healthcare Navigation Platform Empowers Employers to Combat Rising Costs and Price InflationPortico Benefits Services Joins Quantum Health As Featured Speaker At HEROFORUM19Quantum Health Announces Growth Investment From Warburg Pincus And Great Hill PartnersQuantum Health Announces Industry-First Collaboration with the Vanderbilt Health Affiliated NetworkQuantum Health Announces New Clinical Advisory Board to Expand Existing Cancer Care Member Journey Experience and SupportQuantum Health Announces New Clinical Advisory Boards To Expand Musculoskeletal and Behavioral Health Clinical Support for MembersQuantum Health Announces New Headquarters In Dublin, OhioQuantum Health Announces New Navigation Service to Support Medicare Advantage MarketQuantum Health Announces Promotion Of Steven Knight To Chief Operating OfficerQuantum Health Announces Report Proving Healthcare Cost Savings For Its Book Of BusinessQuantum Health Announces Results of New 2023 Healthcare Navigation Cost-Savings Impact AnalysisQuantum Health Appoints Dayne Williams as New CEOQuantum Health Appoints Dr. Stanley Crittenden as New Chief Medical Officer  Quantum Health Appoints Fares Alraie as Chief Technology Officer to Enhance Company’s Generative AI Platform, Operational Scale and Member Journey Mapping TechnologyQuantum Health Appoints John Hallock as Chief Communications OfficerQuantum Health Awarded 2024 MedTech Breakthrough Award for Best Overall Patient Engagement SolutionQuantum Health CEO Zane Burke to host Business Group on Health session with Stanford University empathy expert Jamil ZakiQuantum Health Chief People Officer Veronica Knuth to join Silicon Valley conference panel on workplace health in a hybrid environmentQuantum Health Continues Growth And Expansion Of New Dublin CampusQuantum Health Earns 2023 MedTech Breakthrough Award Third Year in a RowQuantum Health Earns Great Place To Work Certification™Quantum Health Executive Wins Columbus CEO Volunteer Of The Year AwardQuantum Health Executives Win Top Regional Leaderships AwardsQuantum Health Expands Musculoskeletal Health Offering; adds Sword Health to Provide Better Member Experience, Address Rising CostsQuantum Health Expands Navigation Platform to Support Members Struggling to Provide Caregiving to Their Loved OnesQuantum Health Grows Enterprise-Wide Clinical Solutions; Names Dr. Mike Sokol as New Senior Vice President of Clinical StrategyQuantum Health Integrates Vaccine Care Planning Into Its Consumer Healthcare Navigation SolutionQuantum Health Joins Inc. Magazine’s 2019 Best WorkplacesQuantum Health Launches Comprehensive Oncology Navigation Solution for Enhanced Employer and Family SupportQuantum Health Launches New Flexible Solution that Empowers Employers to Customize Healthcare Benefits to Meet Evolving Employee Experience NeedsQuantum Health Launches Premier Pharmacy Navigation Solution to Help Employers Contain Growing Pharmacy CostsQuantum Health Named One Of 50 Fastest-Growing Women-Owned/Led Companies For Ninth YearQuantum Health Named One of 50 Fastest-Growing Women-Owned and -Led Companies for the Tenth YearQuantum Health Named Winner in the Globee® Awards 9th Annual 2022 Sales, Marketing, Customer Success and Operations AwardsQuantum Health Named a Best Place to Work for Disability Inclusion by Disability:IN and American Association of People with DisabilitiesQuantum Health Named a Best Place to Work in Central OhioQuantum Health Named “Best Overall Patient Engagement Company” in 2021 MedTech Breakthrough Awards ProgramQuantum Health Partners With Embold Health to Incorporate Its Provider Search and Advanced Analytics Solutions Into Quantum Health’s Navigation PlatformQuantum Health Partners With Progyny To Launch New Family-Building Benefits OfferingQuantum Health Receives 2021 STEVIE® AWARD For Customer Service ExcellenceQuantum Health Receives Silver Stevie® Award as Front-Line Customer Service Team of the YearQuantum Health Receives Silver Stevie® Award as Healthcare Navigation Member Service Team of the Year for Fourth Year in a RowQuantum Health Reports Record Net Promoter Scores® In 2020Quantum Health Showcases Healthcare and Benefits Leadership and Innovation at Conference Board’s 19th Annual Employee Health Care ConferenceQuantum Health announces collaboration with Stanford University empathy expert and author Jamil ZakiQuantum Health director and military veteran Tyler Irwin chosen as “40 Under 40” honoree by Columbus Business FirstQuantum Health expands support for mental health services with the addition of new Preferred Partners to its suite of Comprehensive Care Solutions™Quantum Health founder and health tech innovator Kara Trott receives C-Suite Most Admired Executives Award from Columbus Business FirstQuantum Health honored as one of the 50 Fastest-Growing Women-Owned/Led Companies of 2022Quantum Health launches new Preferred Partners program to give consumers a better healthcare experience and deliver better results for employersQuantum Health named to Inc. 5000 list of fastest-growing companies for the 11th yearQuantum Health names Dan Shur Chief Product OfficerQuantum Health names Drew Domecq chief technology officer and adds Peter McClennen to board of directorsQuantum Health names Veronica Knuth chief people officerQuantum Health receives the Medical Mutual Pillar Award for Community Service from Smart BusinessQuantum Health wins 2021 MedTech Breakthrough Award Recognizing Technology Innovation And Excellence In Healthcare EngagementQuantum Health wins 2022 MedTech Breakthrough Award for technology innovation and excellence in consumer healthcare engagementQuantum Health wins top Stevie Award for Sales and Customer Service