Sandy ensures strong relationships in the healthcare benefits ecosystem between Quantum Health, client member and business partners by putting the member experience always at the center.

Sandy is responsible for developing a seamless working relationship between business partners, including third-party administrators and pharmacy benefit managers.

As chair of the Quantum Cares committee, Sandy manages all philanthropic relationships and mobilizes Quantum Health’s Warriors® who give back to the community in myriad ways.

Before joining Quantum Health, Sandy served at CIGNA, where she managed teams providing claims processing and customer service for medical benefits, as well as those overseeing utilization review and customer service for pharmacy benefits.


Sandy boasts over 25 years in the healthcare industry. Her roles have included:

  • Vice President of Operations — Quantum Health
  • Director of Quality Assurance — Quantum Health
  • Business Process Outsourcing Manager — CIGNA
  • Site Lead (16-year tenure) — CIGNA
  • Assistant Vice President, Pharmacy Services — CIGNA


  • Bachelor of Arts — Wittenberg University
  • Master of Business Administration — Capital University
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Sandy Freer