Valpak's shift to an alternative healthcare model in 2021 resulted in confusion and subpar outcomes for its members. Seeking a solution that would streamline benefits, enhance the member experience and cut costs, they turned to Quantum Health. In this case study, you’ll learn how we helped Valpak by:
- Improving outcomes: Quantum Health's unique Real-Time Intercept® capability and Healthcare Warriors® ensured early engagement with members facing severe health issues. This proactive approach led to better outcomes and reduced healthcare expenses.
- Simplifying benefits: The transition to a single point of contact for both members and providers streamlined the benefits experience, reducing confusion and administrative burdens.
- Managing site-of-care costs: Quantum Health's clinical team guided members toward cost-saving at-home medication administration when appropriate. Members valued the convenience, and the plan observed significant cost savings.
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