How to increase engagement while improving the benefits experience

Honda wanted to get more value out of their benefits offering. Dealing with rising healthcare costs and growing employee expectations, they turned to Quantum Health for help.

By implementing our industry-leading healthcare navigation platform, they found a way to control healthcare costs while improving the benefits experience for each of their 72,000 members.

Personalized, proactive healthcare navigation

Engaging members to build trust

Our proprietary Real-Time Intercept^® model uses health signals to identify issues before they become more problematic and expensive. We intervene up to 120 days before the first claim is received, giving us an advantage over traditional claims-based clinical intervention models.

This allows our Care Coordinators to engage early and often with Honda’s members, providing personalized support and building trust to drive benefits education and awareness.

Simplifying the benefits experience

Honda members connect with our Care Coordinators through one website, phone number and app.

Our trusted and empathetic healthcare advocates help them understand the programs and services available to them, ranging from preventive care options to condition management partners.

The multitude of benefits conversations and redirects to Honda vendor partners led to substantial cost savings and improved clinical outcomes, creating a happier, healthier and more productive workforce.

Increased engagement improves benefits experience and reduces healthcare costs

Partnering to create a robust strategy

Through our partnership, Honda saved $93 million, which they reinvested into their benefits plan. Honda invested in additional programs like critical illness, hospital indemnity and accidental plans — supporting expanded coverage for members.

In addition to delivering proven cost control strategies, we take on the operational workload so Honda’s benefits teams can focus on strategy and implementation of vendor programs.