Bill’s commitment to client retention and satisfaction has helped Quantum Health maintain its status as the industry leader, delivering an unparalleled healthcare navigation experience to its clients and members. As senior vice president of key account relationships, he elevates critical client and member experience capabilities that propel our continued growth. Under Bill’s leadership, Quantum Health has consistently led the way in client engagement and satisfaction, receiving industry-leading Net Promoter Scores® (NPS®) among clients, members and providers.
Bill has more than 30 years of experience in healthcare, human resources, benefits and consulting, which includes time spent at both Marsh and Mercer. He is also active with the March of Dimes in Columbus, Ohio, as well as the Heinzerling Memorial Foundation and the STAG Foundation.
- National Sales Leadership — Marsh
- National and Regional Sales Leadership — Mercer
- Bachelor of Arts, Economics — Miami University
- Master of Science, Industrial Relations and Human Resource Management — Loyola University of Chicago