We ensure healthcare works the
way it should

Healthcare doesn’t have to be a hassle. Quantum Health enhances the value of your benefits by advocating, guiding and supporting every employee throughout their health journey, resulting in a seamless member experience, healthier workforce and proven cost savings.

Interaction between the member and Warrior from Quantum Health looking for a physical therapist

A better healthcare and benefits experience for all

One human-centered, tech-empowered navigation and care coordination platform delivers a personalized health benefits experience for you and your people, so no one has to navigate their healthcare journey alone.

Single point of contact

Simplifies and improves the experience

Quantum Health serves as the benefits starting point for both members and providers, ensuring easy access to in-network providers, coverage details and eligibility confirmations. Our people-centric approach delivers a seamless healthcare experience reflected in our industry-leading satisfaction scores.

70+ member and provider Net Promoter Score® (NPS®)
80%+ of member households engaged
Quantum health app and its features
Tech empowered

We engage earlier and more often

Our Real-Time Intercept® technology alerts us when a member is about to start a health journey, enabling us to engage with members and providers up to 120 days before a claim is filed.

  • Intercept health journeys before substantial costs are incurred
  • Guide member to in-network, clinically appropriate care
  • Check benefits eligibility and provide authorizations for providers
  • Improve health outcomes and cost savings
90%+ of members with claims greater than $10k engaged
RTI graphic showing 120 days before first claim

Leading the way in AI-powered healthcare navigation

Quantum Health President Shannon Skaggs explains how our unique Large Journey Model™ uses 25 years of data to help our Warriors® support members and clients more effectively.

Deliver significant overall value that goes beyond just dollars saved

You want healthier, more productive employees and Quantum Health delivers. Our members feel better, receive the care they need, and reclaim precious time, resulting in improved focus and productivity at work.

70+Member and provider
Net Promoter Scores
80%+Member households
engaged
5.9%Year 1
claims savings
3.3:1Year 1 return
on investment
$3.35PEPM annual
productivity gain

See why clients stick with us

Houston Methodist adopts navigation to improve benefits experience outcomes
80%of members use in-network providers, increasing domestic utilization
Read case study
City of Savannah champions navigation to prioritize health, wellbeing of every member
63%decrease in ER visits
Read case study

Insights from the frontline of healthcare navigation

Employee Benefit News' and Quantum Health's New National Employer Study Finds Employee Engagement in Healthcare Benefits Is a Top Priority but Barriers Exist
Study
August 20, 2024Employee Benefit News' and Quantum Health's New National Employer Study Finds Employee Engagement in Healthcare Benefits Is a Top Priority but Barriers Exist
Read more
Quantum Health Appoints Dr. Stanley Crittenden as New Chief Medical Officer  
People
August 12, 2024Quantum Health Appoints Dr. Stanley Crittenden as New Chief Medical Officer  
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Carrum Health Selected as Part of Quantum Health’s Preferred Partner™ Program as Centers of Excellence Partner for More Accessible Surgery Care
Partner
August 07, 2024Carrum Health Selected as Part of Quantum Health’s Preferred Partner™ Program as Centers of Excellence Partner for More Accessible Surgery Care
Read more