Enhancing Member Confidence and Retention in Medicare Advantage
Navigating healthcare can be overwhelming for Medicare Advantage members, leading to frustration, disengagement and plan switching. In this webinar, industry experts explore how proactive, year-round care navigation helps members feel supported, confident and more engaged with their plan — ultimately driving higher satisfaction and retention.
Watch now to learn:
- How consistent, personalized engagement builds trust and improves the member experience
- Strategies for closing care gaps and supporting at-risk populations
- Real-world examples of how navigation strengthens plan performance and Star Ratings
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