New Quantum Health research shows the impact of healthcare complexity on employees and employers, including negative effects on mental and physical well-being, and workplace productivity.

Decades of commentary and research show that, in one form or another, complexity appears to be an inherent and almost expected characteristic when accessing the U.S. healthcare system or using employer-sponsored health benefits. Fast-forward to 2021, and a new study from Quantum Health, “How healthcare complexity affects consumer health and workplace productivity,” reveals that healthcare complexity is not only real, but it has significant, negative effects on individuals, as well as the employers who provide health benefits to their employees.