Case study Culture shift to navigation boosts health benefits engagement
SHARE
After several acquisitions, a large regional bank needed expert help with benefits plan integration and member services. Enter Quantum Health.
A large regional bank acquired several financial institutions and more than two dozen branches of a national bank over a very short time. That flurry of acquisitions left the company’s HR team managing multiple regional and national health plans. The variety and complexity of plans confused and frustrated employees. Plus, limited benefits utilization stoked dissatisfaction and increased overall costs.
More like this
Polk County Public Schools improves care access and experience through data-driven insights and human-first navigation
The State of Connecticut partnered with Quantum Health to transform how employees navigate their benefits. With 70% member engagement by phone and 92% of claims dollars actively managed, the state achieved a 4x return on investment while improving both member and provider experiences.
Learn more
State of Connecticut achieves 4x ROI by redefining benefits engagement
The State of Connecticut partnered with Quantum Health to transform how employees navigate their benefits. With 70% member engagement by phone and 92% of claims dollars actively managed, the state achieved a 4x return on investment while improving both member and provider experiences.
Learn more
Valpak utilizes healthcare navigation to control costs and improve the member experience
Discover how Valpak improved outcomes and reduced healthcare costs with Quantum Health’s navigation platform
Learn more