Case study Culture shift to navigation boosts health benefits engagement
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After several acquisitions, a large regional bank needed expert help with benefits plan integration and member services. Enter Quantum Health.
A large regional bank acquired several financial institutions and more than two dozen branches of a national bank over a very short time. That flurry of acquisitions left the company’s HR team managing multiple regional and national health plans. The variety and complexity of plans confused and frustrated employees. Plus, limited benefits utilization stoked dissatisfaction and increased overall costs.
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