The ever-evolving healthcare landscape makes it increasingly vital to provide your senior members with guidance to understand and actively engage with available care. One significant avenue for ensuring positive health outcomes and improved Star Ratings is through the integration of healthcare navigation into Medicare Advantage plans.

While the focus of healthcare navigation is to increase member engagement and satisfaction, the return on investment for health plans can be significant, encompassing both financial and qualitative benefits.

Learn how healthcare navigation can help health plans:

• Increase member engagement, satisfaction and retention
• Improve Star Ratings’ compliance and performance
• Impact Consumer Assessment of Healthcare Providers and Systems (CAHPS) ratings and Medicare Health Outcomes Survey (HOS) scores