Healthcare Navigation

Connecting members to the right care at the right time

At Quantum Health, we believe healthcare navigation is more than just an advocacy or concierge service. It's about guiding members to the best care through AI-powered insights, empathetic Care Coordination and a seamless digital experience. We support, guide and care like lives depend on it, because sometimes, they do.

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Dedicated to simplifying the healthcare experience

We advocate for the member by navigating insurance complexities, clarifying treatment options and facilitating clear communication with healthcare providers. With Quantum Health, members receive personalized support, empowering them to make informed decisions and access care with confidence.

OUR SOLUTIONS

One hub, endless benefits

Our easy-to-use platform connects all your members’ healthcare benefits and digital tools, making it simpler to understand, manage and utilize them. We deliver a comprehensive experience that provides guidance for every healthcare question, need and concern.

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OUR ENGAGEMENT

Early intervention improves outcomes

Rooted in empathy and backed by AI-driven insights, we engage earlier than any other navigation company in the market. Our empathetic Care Coordinators connect with members and their providers from the start of the healthcare journey, enabling us to:

  • Intercept health journeys before substantial costs occur
  • Guide members to in-network, clinically appropriate care
  • Check benefits eligibility and provide authorizations for providers
  • Improve health outcomes and cost savings
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CURATING THE EXPERIENCE

Elevated benefits strategy

We align with your unique goals to help positively impact your organization. Unlike traditional models, Quantum Health acts as the single point of contact for your HR team, plan members, providers and other benefits partners. The result is a cohesive, caring experience for your members and organization.

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Our value

Unmatched results

Quantum Health delivers meaningful results at a consistently higher, more holistic level than other navigation providers. It starts with financial return on investment from sustained cost control and claims savings, and extends to productivity gains through a healthier workforce. The result is a comprehensive solution delivering significant value across your organization.

  • 5.5:1 Year 3 ROI
  • 95% client retention
  • 80%+ member households engaged
  • 5.9% Year 1 claims savings
  • 70+ member Net Promoter Score® (NPS®)
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