SDOH: Overcoming Obstacles to Better Health Outcomes
Health Equity
Real people helping real people
We believe in the power of human connection. Our person-centered, tech-empowered approach to personalized navigation helps employers and members overcome the complexities and systemic barriers within the healthcare system.
Member Story
Navigating through transition
Supporting LGBTQ+ members, including those navigating gender-affirming care, is essential to creating truly inclusive benefits. This member’s journey illustrates the impact of compassionate, culturally competent advocacy and highlights why equitable benefits are vital as employers address complex decisions around LGBTQ+ support.
Results That Matter
Independent navigation unlocks health equity opportunity for employers
Independent navigation unlocks health equity opportunity for employers
Building benefits with empathy and equity
When a benefits strategy helps members feel seen, heard and empowered, everyone wins. We collaborate with employers to evolve health plan language that draws attention to the social determinants of health impacting BIPOC, LGBTQIA+ and other underserved communities. Leading with empathy, we shape solutions that work for – not against – employees and their families.
Innovation meets inclusivity
Continuous innovation drives our mission to meet the needs of a diverse workforce. From our proprietary Real-Time Intercept® capability — which identifies member needs up to 120 days earlier — to the integration of generative AI, we’re advancing timely, personalized care for every member.
Consistency is key
Our model is proven to deliver a best-in-class member experience, exceptional engagement and improved outcomes across more than 3 million members.
We engage with 89% of claims incurred across our entire book of business.
Our Net Promoter Score® (NPS) is nearly double industry average among members regardless of SDOH risk and barriers to care.
Our Real-Time Intercept® technology enables us to proactively engage members up to 120 days earlier than traditional models, ensuring timely care and better outcomes for underserved communities.
Equity is in our DNA
We understand each person’s healthcare journey carries unique challenges. Our Care Coordinators are empathy-driven experts in benefits and healthcare navigation, supporting members and employers alike with compassion and empathy.
Quantum Health Named a Best Place to Work for Disability Inclusion
Recognized as a top-scorer on the Disability Equality Index and a “Best Place to Work” for those with disabilities.
We welcome the authentic you
Quantum Health welcomes everyone. We value our diverse team and suppliers, we empower our Employee Resource Groups (ERGs), and we’re proud to be an equal opportunity employer.
Our purpose
Dedicated to a sustainable and equitable world, we celebrate diversity, support communities in need, and work to protect the environment for future generations.