Medicare Advantage health plans can implement healthcare navigation to drive increased member engagement, satisfaction and improved Star Ratings. Through a human-centered approach to member experience, healthcare navigation can effectively address member needs, resulting in enhanced performance across key quality measures.
- Understand the pivotal role of healthcare navigation in enhancing Star Ratings outcomes
- Learn how to build a comprehensive member record that can help drive quality improvement initiatives and gap closure campaigns.
- Explore the competitive advantages for health plans that integrate healthcare navigation into their Medicare Advantage programs.
- Discover how healthcare navigation can strengthen provider relationships and contribute to improved health outcomes.
- Review how healthcare navigation can address the key Star Ratings changes from measurement year 2024 and 2025.
Speakers
Quantum Health
Quantum Health
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