In this engaging conversation from the EBN Benefits at Work Conference, Veronica Knuth, chief people officer at Quantum Health, and Leslie Pilliod, vice president of benefits and wellbeing at Target, share their vision for the future of employee benefits.
What excites them most? Personalization. As digital solutions continue to evolve and team members grow more comfortable with engaging through these platforms, the potential to deliver personalized support and drive better health outcomes has never been greater.
Leslie and Veronica dive into how digital advancements, accelerated during COVID, are key to maintaining the delicate balance between controlling costs and investing in the employee experience. They discuss the optimism surrounding these innovations and the hope that more personalized, accessible healthcare solutions will eventually drive healthcare costs down —transforming trends into positive changes.
Watch the full conversation to see how Target and Quantum Health are rethinking benefits and leading the way toward a more personalized, innovative future for employee health.
More like this

Get accurate answers faster with our new AI Assistant
From coverage to deductibles, get the answers you need 24/7 with Quantum Health’s new AI Assistant. This chat experience is personalized to your history and guides you should your questions require more details. You can even access live support during business hours. It’s just one of the ways we’re evolving our technology to deliver a better healthcare experience.
Learn more
Guided with care. Backed by high member satisfaction.
With Quantum Health guiding members to the right care at the right time, the State of Connecticut is seeing more than just better outcomes — they’re seeing exceptional member satisfaction. And the high Net Promoter Scores® (NPS) reflect the trust, support and confidence members feel every step of the way.
Learn more
Maximizing ROI without compromising care
The State of Connecticut is proving that you don’t have to sacrifice care to reduce costs. With Quantum Health’s smarter navigation, members are guided to the right care at the right time — improving outcomes and maximizing ROI.
Learn more