Quantum Health Recognized in Digital Health and Medical Technology Market as “Best Overall Patient Engagement Solution” by MedTech Breakthrough Awards

Company’s healthcare navigation and care coordination platform recognized for AI-powered human-centered design for better consumer experience.

DUBLIN, OH (May 8, 2025) — Quantum Health, the leading consumer healthcare navigation and care coordination company, announced today it has been selected as winner of the “Best Overall Patient Engagement Solution” by MedTech Breakthrough Awards. This independent market intelligence organization recognizes top companies, technologies and products in the global digital health and medical technology market. 

The MedTech Breakthrough Awards recognizes companies driving meaningful progress and improving patient care. Spanning a wide range of categories — including Telehealth, Clinical Administration, Patient Engagement, Electronic Health Records (EHR), Virtual Care, Medical Devices, Medical Data & Privacy, and beyond — the awards highlight the groundbreaking work that is transforming the healthcare landscape. 

Quantum Health serves as a single point of contact for members and providers during each individual healthcare journey. The company delivers personalized care by identifying opportunities for early engagement that drive improved utilization and prevent costly claims. Through its proprietary Real-Time Intercept® technology, Quantum Health care coordinators, called Healthcare Warriors®, proactively engage with members, giving expert guidance for claims management, access to in-network providers, coverage details and eligibility confirmations, and specialized care support (such as oncology and musculoskeletal chronic care).

Healthcare Warriors intervene at critical moments of a member’s healthcare journey, identifying emerging issues and enabling early intervention in care and guidance before a claim is filed. The ability to steer and guide members to the best healthcare options drives efficiency and cost savings for both self-insured employer clients and their employees.

This award recognizes Quantum Health’s unique model of AI-powered navigation coupled with compassionate support, redefining engagement as a “meaningful” interaction and positively impacting a member’s healthcare journey.

“Quantum Health is setting new benchmarks for member engagement, operational efficiency and client value in healthcare navigation — including an impressive 80%+ household engagement rate and a 3:3:1 ROI in the first year. Navigating the healthcare experience can be fragmented and reactive, leading to inefficiencies in care and cost. Human-centered engagement powered by technology, creates a better member (or patient) experience,” said Steve Johansson, managing director at MedTech Breakthrough. “It is a privilege to award Quantum Health with ‘Best Overall Patient Engagement Solution!’”

“Our employer clients are increasingly seeking more ways to measure and drive higher ROI in their employee benefits. By integrating AI technology into our human-centered healthcare navigation model we are creating more predictive, personalized and impactful experiences that deliver real-time insights to support healthcare decision-making for members, providers and carriers. We are setting new standards for engagement, operational efficiency and client value — driving the next evolution in healthcare navigation. We are honored to receive this award from MedTech Breakthrough, recognizing our innovation and commitment to improving the healthcare journey for our members,” said Fares Alraie, Chief Technology Officer at Quantum Health.

This year’s award program saw a record-breaking number of nominations from leading companies and startups across more than 18 countries, highlighting the global impact and momentum of the digital healthcare industry today.