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The power behind virtual care

Chat-first care improves outcomes and redefines access by removing the friction that stands between members and the care they need. 

$287

average savings per visit 

3:1

ROI on redirection of care 

<60

seconds to get connected to a physician 

234%

increase in physician-made referrals 

Faster access to the right care

Too often, members delay care until health concerns worsen, leading to more complex and costly interventions later on.  

Virtual care creates a more accessible front door to care. Through a chat-first model, members can connect with a physician from anywhere without disrupting their day. 

Members are able to:

  • Work with the same care team every time
  • Manage urgent needs, preventive care and long-term health goals
  • Benefit from the ease of one connected experience
Woman talking to doctor through a digital device