The power behind virtual care
Chat-first care improves outcomes and redefines access by removing the friction that stands between members and the care they need.
$287
average savings per visit
3:1
ROI on redirection of care
<60
seconds to get connected to a physician
234%
increase in physician-made referrals
Faster access to the right care
Too often, members delay care until health concerns worsen, leading to more complex and costly interventions later on.
Virtual care creates a more accessible front door to care. Through a chat-first model, members can connect with a physician from anywhere without disrupting their day.
Members are able to:
- Work with the same care team every time
- Manage urgent needs, preventive care and long-term health goals
- Benefit from the ease of one connected experience

