CLIENTS A smarter, more personal healthcare experience
More than 500 clients and 8 million members rely on us to make healthcare simpler, more connected and more supportive. But what matters most is the trust you’ve placed in us.
Innovation that keeps you ahead
Staying ahead means anticipating tomorrow’s challenges today. We’re advancing innovations that deliver measurable results now — and laying the foundation for what’s coming next.
2025 innovations in action
These highlights represent just a few of the innovations we’ve introduced in 2025, with more to come as we continue enhancing the experience for you and your employees.
- Premier Pharmacy Navigation — Innovating pharmacy management with GLP-1 integration in our Premier Pharmacy™ weight management model
- Member AI Assistant - Enhancing convenience with a 24/7 AI Member Assistant that escalates to live agents when needed
- Embold Health integration — Delivering smarter provider search with Care Finder by Embold Health, embedding cost and quality insights into your existing navigation experience
Shaping the future: 2026 and beyond
We’re laying the foundation for what’s next with innovation rooted in personalization and predictive technology.
- Insights at your fingertips —On-demand access to AI-powered reporting, validated savings, engagement and utilization metrics
- Expanded care team expertise — More physicians, behavioral health professionals, pharmacists and social workers — while preserving the simplicity of a single point of contact for members
- A reimagined digital experience — Powered by real-time intelligence, offering personalized health insights, prompts and eligibility-aware guidance for members and Care Coordinators alike
Together, we raise the standard
Our partnership is built on a simple belief: when people feel supported, they make better healthcare decisions. Your confidence inspires us to keep evolving — delivering the industry-leading solution that is designed around the needs of your people.
Our navigation model sets the standard:
- Deep clinical expertise — Doctors and nurses guiding every care decision
- Single point of contact — Seamless access to providers, coverage and eligibility all in one place
- Earlier engagement — Proactive support an average of 90 days before a claim is filed
- AI-powered healthcare technology — 26 years of data fueling smarter insights and outcomes
Quantum Health Connect is back — and it’s better than ever
Designed exclusively for you, this annual event is an opportunity to connect with peers, share ideas and experience how we’re advancing clinical expertise, utilization and healthcare technology.
Join us May 6-8 in Nashville, Tenn. Together, we’ll explore the future of healthcare navigation and how our partnership will continue to deliver even greater value for your organization and your people.
Stories of impact, shared by you
Your experiences bring our mission to life. By sharing how navigation has supported your employees and their families, you highlight the difference we’re making together.
Steve Mordecai from Griffin Health shares how one phone call led a hospital system to transform its benefits strategy.
Josh Wojcik from the State of Connecticut shares their smarter, more proactive approach to healthcare navigation.
Quantum Health empowers employees to make the right healthcare decisions at the right time, leading to significant cost savings for our clients.
Insights that matter
See how organizations like yours are achieving stronger results through smarter navigation.
City of Savannah champions healthcare navigation to boost benefits utilization and health outcomes
Learn how the City of Savannah partnered with Quantum Health to boost employee benefits utilization and drive positive health outcomes.
Valpak utilizes healthcare navigation to control costs and improve the member experience
Discover how Valpak improved outcomes and reduced healthcare costs with Quantum Health’s navigation platform
70% member engagement by phone and 92% of claims dollars actively managed, the state achieved a 4x return on investment while improving both member and provider experiences.