A smarter, more personal healthcare experience

More than 500 clients and 8 million members rely on us to make healthcare simpler, more connected and more supportive. But what matters most is the trust you’ve placed in us.

Healthcare worker hugging and laughing with elderly woman

Innovation that keeps you ahead

Staying ahead means anticipating tomorrow’s challenges today. We’re advancing innovations that deliver measurable results now, and laying the foundation for what’s coming next.

2025 innovations in action

These highlights represent just a few of the innovations we’ve introduced in 2025, with more to come as we continue enhancing the experience for you and your employees.

Premier Pharmacy Navigation: Innovating pharmacy management with GLP-1 integration in our Premier Pharmacy™ weight management model
Member AI Assistant - Enhancing convenience with a 24/7 AI Member Assistant that escalates to live agents when needed
Embold Health integration: Delivering smarter provider search with Care Finder by Embold Health, embedding cost and quality insights into your existing navigation experience

Shaping the future: 2026 and beyond

We’re laying the foundation for what’s next with innovation rooted in personalization and predictive technology.

Insights at your fingertips: On-demand access to AI-powered reporting, validated savings, engagement and utilization metrics
Expanded care team expertise: More physicians, behavioral health professionals, pharmacists and social workers, all while preserving the simplicity of a single point of contact for members
A reimagined digital experience: Powered by real-time intelligence, offering personalized health insights, prompts and eligibility-aware guidance for members and Care Coordinators alike

Together, we raise the standard

Our partnership is built on a simple belief: when people feel supported, they make better healthcare decisions. Your confidence inspires us to keep evolving and delivering the industry-leading solution designed around the needs of your people.

Our navigation model sets the standard:

Deep clinical expertise: Doctors and nurses guiding every care decision
Single point of contact: Seamless access to providers, coverage and eligibility all in one place
Earlier engagement: Proactive support an average of 90 days before a claim is filed
AI-powered healthcare technology: 25+ years of data fueling smarter insights and outcomes

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Quantum Health Connect is back and better than ever

Designed exclusively for you, this annual event is an opportunity to connect with peers, share ideas and experience how we’re advancing clinical expertise, utilization and healthcare technology.

Join us May 6-8 in Nashville, Tenn. Together, we’ll explore the future of healthcare navigation and how our partnership will continue to deliver even greater value for your organization and your people.

Stories of impact, shared by you

Your experiences bring our mission to life. By sharing how navigation has supported your employees and their families, you highlight the difference we’re making together.