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🎙️ Beyond the Benefits podcast. Listen now!
Originally recorded on:

From Action to Impact: Proving the ROI of Navigation

Speakers

Chris Reed
Chris Reed
Director, Value Creation
Quantum Health
Image of Shannon Skaggs, Chief AI Officer at Quantum Health
Shannon Skaggs
Chief AI Officer
Quantum Health
Image of Missy Jaegar, Vice President of Consultant Relations, Quantum Health
Missy Jaeger
Vice President of Consultant Relations
Quantum Health

Employers and consultants are demanding more than top-line ROI — they want proof of how interventions change outcomes.  

Join Quantum Health leaders for a first look at a powerful new AI-driven capability that connects key navigation moments to measurable clinical and financial impact. Our Real-Time Intercept® model now leverages AI to deliver insights that prove value more meaningfully — not just in claims, but in care journeys changed for the better. 

During the discussion you’ll learn: 

  • How to equip yourself with smarter, client-ready proof points that go beyond traditional ROI metrics. 
  • Effective ways to use member-level insights to drive strategic conversations and refine plan design. 
  • How responsible, closed-loop AI sets Quantum Health apart from competitors relying on automation alone.