A real conversation about balancing cost and experience in healthcare

In this insightful discussion from the EBN Benefits at Work Conference, Veronica Knuth, chief people officer at Quantum Health, and Leslie Pilliod, vice president of benefits and wellbeing at Target, explore the complex balancing act that employers face today: reducing healthcare costs while enhancing the team member experience.

Target's journey reveals the power of truly understanding employee needs and bridging the gap between a well-designed healthcare ecosystem and effective team member engagement. With weekly pulse checks, annual surveys and focused listening, Target realized that one of their biggest challenges was team members not knowing where to engage in the system despite having strong healthcare partners and resources in place.

Discover how Target partnered with Quantum Health to solve this problem by providing a simplified navigation solution — putting team members at ease with one trusted source to guide them through healthcare decisions. The result? Decreased medical costs and an improved experience for both Target and their team members.

Watch the full conversation to gain valuable insights into how a collaborative approach can improve healthcare outcomes while keeping costs in check.