Resources > New research: Why balance matters in healthcare engagement

Employers are under pressure to reduce healthcare costs and improve employee health, yet benefits often go underused because people don’t know what’s available or how to navigate it.

In new research from Employee Benefit News and Quantum Health, employers point to lack of awareness, missed communication and difficulty understanding benefits as top barriers to engagement.

This webinar explores how a balanced approach to navigation that blends human support with smart digital tools can drive stronger engagement, better decisions and simpler experiences for employees and their families. You’ll walk away with practical ideas you can apply to your own benefits strategy.

You’ll learn: 

  • What the latest EBN research reveals about the state of healthcare benefits and engagement.
  • How human-led, digitally enabled navigation helps employees use their benefits with confidence and make more cost-effective care decisions.
  • Real-world strategies employers are using to build stronger connections and improve outcomes through balanced navigation.

Speakers

Ryan McAlees photo
Ryan McAlees
Director of Total Rewards
Block Communications
Tristan Harris photo
Tristan Harris
Senior Director of Member Engagement
Quantum Health

New research: Why balance matters in healthcare engagement

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