Maximizing Employee Productivity with Healthcare Navigation

Healthcare navigation can deliver value far beyond healthcare cost savings. An analysis by Quantum Health and MorningStar Actuarial Consulting found that Quantum Health’s navigation services can help employers reclaim meaningful workforce productivity by reducing health-related absenteeism, presenteeism and the administrative burden on HR teams. Across Quantum Health’s eligible 2022 book of business, the study calculated 1,379 hours of productivity gained per 1,000 employees, equivalent to nearly $424,000 in annual productivity value for a hypothetical 10,000-employee organization, or $3.53 per employee per month.

Key takeaways:

1. More productive employees: Navigation delivered 368 hours in reduced absenteeism and 803 hours in reduced presenteeism per 1,000 employees annually.

2. Less burden on HR: Quantum Health helped HR teams reclaim 208 hours per 1,000 employees per year by handling healthcare and benefits questions.

3. Value beyond healthcare savings: These productivity gains are in addition to medical and pharmacy claims savings and ROI.