How The State of Connecticut Saved $1,600 per Procedure

See how the State of Connecticut partnered with Embold Health, a Quantum Health company, to make it easier for members to identify and choose high-performing providers. By combining granular provider quality data, financial incentives and an integrated navigation experience, the State helped drive member engagement while generating measurable cost savings. This case study from Morgan Health, a business unit of JPMorgan Chase Bank, provides an inside look at all the details.

Key takeaways

• Lower costs: Providers of Distinction averaged 25% lower costs than non-designated providers, including an average savings of $1,600 per upper gastrointestinal procedure
• Greater use of high-performing providers: Provider of Distinction utilization for colonoscopies increased from 21% to 32%, producing an average savings of $1,300 per procedure
• Strong member engagement: In the first year, nearly 237,000 provider searches were completed by 59,000 members, contributing to a 27% member engagement rate
• A scalable approach to quality navigation: The program combined individual-level quality data, seamless integration, member communications and incentives to help members navigate toward higher-performing providers