Real-time Intercept The secret to industry‑leading ROI: Early engagement
Early engagement, powered by proprietary Real-Time Intercept® technology, flags potential high-cost care before it happens, cutting avoidable costs and boosting outcomes.
15%Claims savings by year 5
60%more opportunities identified to improve health outcomes
What is early engagement?
Real-Time Intercept® combines 26 years of healthcare data and Al to scan for member health signals across multiple touchpoints, such as:
- Provider benefit verification calls
- Eligibility and pre‑authorization requests
- Care coordination or referral inquiries
These real-time events allow Quantum Health to engage an average of 90 days before a claim is filed, delivering proactive guidance and preventing avoidable costs.
As the single point of contact for members and providers, Quantum Health is uniquely positioned to intervene earliest and most effectively.
Why early engagement means unmatched ROI
Real-Time Intercept® drives validated results employers depend on by:
- Engaging members 90 days earlier than claims‑based navigation
- Reducing unnecessary costs and avoidable care
- Boosting member engagement and satisfaction (70+ NPS)
- Delivering 6% average savings in Year 1, growing over time
