The secret to industry‑leading ROI: Early engagement
Early engagement, powered by proprietary Real-Time Intercept® technology, flags potential high-cost care before it happens, cutting avoidable costs and boosting outcomes. As the single point of contact for members and providers, Quantum Health is uniquely positioned to intervene earliest and most effectively.
What is early engagement?
Real-Time Intercept® combines 26 years of healthcare data and Al to scan for member health signals across multiple touchpoints, such as:
- Provider benefit verification calls
- Eligibility and pre‑authorization requests
- Care coordination or referral inquiries
These real-time events allow Quantum Health to engage an average of 90 days before a claim is filed, delivering proactive guidance and preventing avoidable costs.
Trigger detected
A provider contacts Quantum Health for benefits, eligibility, or authorization
Real-time alert
Real-Time Intercept® flags the event as a potential high-cost healthcare episode
Immediate outreach
A Care Coordinator engages the member and provider
Early guidance
We steer care decisions to better outcomes and lower costs
Why early engagement means unmatched ROI
Real-Time Intercept® drives validated results employers depend on by:
- Engaging members 90 days earlier than claims‑based navigation
- Reducing unnecessary costs and avoidable care
- Boosting member engagement and satisfaction (70+ NPS)
- Delivering 6% average savings in Year 1, growing over time
See early engagement in action
Connect with us to discover how engaging earlier and more often can fight rising healthcare costs and improve outcomes.