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Lower costs, better care: Learn why provider engagement is key to both
Quantum Health Connect 2025 logo

Highlights from the leading healthcare navigation event

200+ clients and partners joined Quantum Health for the annual Connect conference.

Connect 2026 Keynote Address: The Future of Connected Navigation

Dayne Williams, Quantum Health's CEO, led a showcase of what's next for healthcare navigation in his keynote address.

Key takeaways:

  1. Reducing trend is not enough. Quantum Health must lower total cost of care.
  2. Aligning technology, human advocacy, clinical insight and plan design is critical.
  3. Quantum Health is rolling out a comprehensive solution for pharmacy cost management, a new member experience and embedded virtual care.
  4. Predictive intelligence will use comprehensive, unmatched data to intercept care needs even earlier and shape better journeys.
Dayne on stage

Can’t miss insights from sessions

HR panel talking
HR Panel: Benefit Strategies that Connect

HR leaders from a variety of industries shared unique insights on what’s working, the challenges they’re currently navigating and how they align benefits strategy with member engagement, cost control and employee experience. 

Speakers

Damien Anderson headshot
Damien Anderson
Director of Education
Benefit Funds Office | Benefit Trust
Janay Andrade
Janay Andrade
Vice President, Total Rewards
Houston Methodist 
Gena Perry headshot
Gena Perry
Director Total Rewards
OGE Energy Corp.
Felicia Taylor headshot
Felicia Taylor
Chief Human Resources Officer
Quantum Health
Hertz panel talking
The Road to Relief: An Integrated Approach to Care at Hertz

This session focused on improving care for members with musculoskeletal (MSK) conditions, a major cost driver. It highlighted how Quantum Health partners to enhance outcomes, simplify the member journey and reduce employer costs.

Speakers

Jennifer McClain
Jennifer McClain
Vice President, Total Rewards
Hertz
Brent Nicholson
Brent Nicholson
Chief Growth Officer
Carrum Health
Rick Spaker
Rick Spaker
Chief Enterprise Officer
Sword Health
Sarah Simmons Schreiber
Sarah Simmons Schreiber
Senior Vice President, Sales
Quantum Health
Pharmacy panel speaking
Pharmacy Panel: The Solutions to Rising Spend

This panel examined the drivers of rising drug costs across medical and pharmacy benefits. Leaders shared strategies to manage spend, improve transparency and enhance the pharmacy experience, along with insights on market trends and effective solutions.

Speakers

Joanna Smith
Joanna Smith
Partner Marketing Director
Quantum Health
Eric Levin Headshot
Eric Levin
Co-Founder & CEO
Scripta Insights
Will Shrank
Will Shrank
CEO
Aradigm
Headshot, Jordan Counts, VP Pharmacy Services, Quantum Health
Jordan Counts
VP, Pharmacy Services
Quantum Health
Keynote speaker
Guest keynote: Headwinds of Change

Col. Nicole Malachowski shared powerful leadership lessons and her personal healthcare journey, exploring a compelling perspective on resilience, advocacy and navigating uncertainty. 

Speaker

Nicole Malachowski
Nicole Malachowski
Col. Nicole Malachowski (USAF, Ret.)
Jim Winkler on stage
Connecting the Dots: Today’s Insights and the Trends to Watch

Jim Winkler broke down the forces shaping employer healthcare strategy and what they mean for your organization in the year ahead.

Speaker

Jim Winkler
Jim Winkler
Chief Strategy Officer
Business Group on Health
Speaker on stage
Where Humans & Agentic AI Connect

Shannon Skaggs discussed how Quantum Health uses AI to scale insights and support decision-making while keeping people at the center.

Speaker

Shannon Skaggs
Shannon Skaggs
Chief AI Officer
Quantum Health

Demos and client success stories

Saddling up for smarter healthcare navigation

At our Connect Bash, attendees took in a special performance from powerhouse singer songwriters Josh Kear and The Warren Brothers as they shared the stories behind their biggest hits and performed the songs you know and love.

Relive the fun with this playlist of their songs.

Band playing

Recognizing clients for their outstanding results

Magic Leap
Member Engagement Excellence Award

Magic Leap is recognized for a strong launch with Quantum Health, focused on making it simple for employees to access support. In just one quarter, nearly 50% of employees are engaged and over 90% have been reached through Real-Time Intercept®, demonstrating the power of a clear, well-executed engagement strategy.

  • 50%

    of employees are engaged

Delta
Member Voice & Experience Award

Delta Air Lines is recognized for positioning Quantum Health as the front door to its healthcare ecosystem, creating a more seamless and connected employee experience. This strategy has driven measurable results, including a 7% increase in overall engagement, a 5% rise in clinical support, and a Net Promoter Score of +72.

  • +72

    Net Promoter Score

Lifepoint Health
Strategic Partnership & Advocacy Award

Lifepoint Health is recognized for its strong partnership with Quantum Health, driving engagement, outcomes, and industry advocacy. Their efforts have reduced costs for routine and elective services while maintaining high support for complex populations, reflected in over +80 NPS and 90% early engagement.

  • 90%

    early engagement

USIC
Outcomes & Impact Award

USIC is recognized for building a disciplined benefits strategy with Quantum Health as the entry point to care, driving sustained engagement across its workforce. This approach has exceeded engagement targets and delivered strong outcomes, including 98% engagement of high-cost claimants and 70% clinical engagement.

  • 98%

    engagement of high-cost claimants

Ameritas
Values & Cost Stewardship Award

Ameritas is recognized for its consistent approach to managing cost and care through prevention and early intervention. This strategy has driven strong outcomes, including high primary care connection rates, routine exam completion, and a 23% reduction in high-cost claimants over three years.

  • 23%

    reduction in high-cost claimants over three years.

A special thanks to our sponsors

Platinum

Carrum Health logo Sword Health logo

Gold

Access Health logo Hinge Health logo imagine360 logo Oshi Health logo

Silver

Aradigm logo Lantern logo Lyra Health logo Progyny logo

Save the date for Connect 2027

With Connect 2026 in the books, we're already working on delivering an even better experience in 2027. We're looking forward to seeing you again next year in the Sunshine State!

April 19-21, 2027 
JW Marriott Grande Lakes | Orlando Florida 

JW Marriot