Our care coordination services are designed to ensure members have a strong understanding of their benefits. We improve the overall healthcare experience, fostering a strong connection between you and your members. Our proprietary Real-Time Intercept^® capability is built on a foundation of empathy, intervening up to 120 days earlier in a member’s healthcare journey.

Our flexible approach empowers multiemployer funds to maintain their strengths in their health and benefits programs while enhancing overall member care. Our solutions are designed to fill in gaps, emphasizing collaboration rather than replacement.

For nearly 25 years, we have delivered significant cost savings and a clear ROI (validated by an independent actuary). We understand the immense fiduciary duty held by trustees and are dedicated to providing sustainability for your fund.

Our services optimize your current benefits investments, boosting member engagement and point solution utilization by up to two times. We leverage and enhance existing resources to foster an impactful member experience.

We hire problem-solving, empathetic individuals and place them into groups called Pods. Each Pod includes benefits professionals, claims specialists and nurses equipped with training specific to your benefits plan.