Quantum Health

Our Pillars:
Consumers Defined What They Need From Navigation.

Consumers Talked. We Listened.

Consumers defined the five things they need in order to navigate the healthcare journey. Everything we do, from our training and quality assurance, to our performance evaluations and pod structure, is based on these pillars. By staying true to them, we provide the guidance and support our members need throughout every step of their journey.

Consumers Need...

Sanctuary

Sanctuary

A safe place where their options are explained and they can share their anxieties.

Expertise

Expertise

Guidance from an expert in real time, across all aspects of their care.

Stick With Them

Stick With Them

A person to stick with them throughout each step of their journey.

Warrior

Warrior

Someone in their corner who resolves the issues that they can't resolve themselves.

Friendship

Friendship

A person who's only purpose is to help without any ulterior motive or hidden agenda.

Only by rigorously adhering to our five pillars can we provide each and every member we serve with the guidance and support they need, when they need it.

"I just needed to let you know that Judy was helping me work on some claims and she was great. I've been doing this for 40 years and she was truly wonderful. I've been trying to understand this one claim and she was very professional, taking her time with me. I really appreciate that."

Physician's Office Manager