Research shows four in 10 U.S. adults delayed or avoided medical care due to concerns over COVID-19. This has resulted in serious health consequences for patients as well as significant burdens for burned-out clinicians. Hear from Dr. Sokol and HR leaders from NewYork-Presbyterian and Atrium Health as they share how patients’ and providers’ healthcare journeys have been critically impacted by COVID-19. And, discover insights to reverse the delayed-care trend through healthcare navigation.