Steven prioritizes the people who power Quantum Health’s Remarkable Results®. He adeptly and successfully oversees the delivery of our operations excellence, service and support teams, including clinical and support team operations, Pods, healthcare ecosystem partnerships, enterprise project management, operations excellence and human resources management.
During his tenure Steven has helped lead Quantum Health in tripling its growth while simultaneously increasing its Net Promoter Score® (NPS®).
Steven has successfully traversed through several different roles at Quantum Health, including executive vice president of total experience, senior vice president of member engagement, director of client development, client executive and provider relations coordinator. He also previously worked for Cardinal Health.
EXPERIENCEPrior to his most current role at Quantum Health, Steven served as:
- Executive Vice President of Total Experience
- Senior Vice President of Member Engagement
- Director of Client Development, where he led the professional development of a team of client executives and was responsible for managing key client relationships
- Client Executive
- Provider Relations Coordinator
- Account Management — Cardinal Health Medical Products and Services Division
- Bachelor of Science, Healthcare Administration — Ohio University
- Bachelor of Business Administration, Marketing — Ohio University