To build a great retail brand, associates must feel and be their best. Easy, stress-free access to healthcare and benefits is key. Enter Quantum Health.
Consumers will stop at any convenience store once. But they’ll embrace a store brand as their favorite for the experience. Given the critical brand-loyalty role played by store managers and associates, a large regional store chain focused on offering robust health benefits, including wellness and disease management support. When member service, utilization and outcomes fell short, leadership decided their people — and their brand — deserved better.