September 23, 2014
Quantum Health, the leading consumer care coordination and navigation company, was once again recognized by Inc. magazine on the prestigious Inc. 5000 list, an annual ranking of the 5,000 fastest-growing privately held companies. Ranked 1,902 on the list, this is the sixth consecutive year Quantum Health has made the Inc. 5000 and the seventh time since 2007.
"We're extremely proud of this recognition, which underscores what we know to be true in healthcare," said Kara Trott, founder and chief executive officer, Quantum Health. "Companies and their employees want to lower their healthcare costs, but they also expect a positive healthcare experience. We're pleased to be able to give them both."
Quantum Health grew by 216% between 2010 and 2013, the timeframe used by Inc. for its annual ranking.
Quantum Health was the first to define and use consumer behavior process mapping in healthcare by tracking 3,200 patients and 290 providers for two years. From this research, the company built a best-in-class model for care coordination and navigation based on how people experience their healthcare journey, what they need and how best to connect with them.
As part of a company's healthcare benefits plan, Quantum Health offers a single point-of-contact connecting employees to a multidisciplinary team that uses Real-Time Intercept™ to proactively address their needs and concerns throughout their healthcare journey. The company's average call with members or providers is six to seven minutes, and 35% of these calls are outbound. For these and many other reasons, Quantum Health has a 94% member satisfaction rating.
To qualify for the Inc. 500|5000, companies must have generated revenues of at least $100,000 in 2010 and at least $2 million in 2013. They must also be for-profit, independent and privately owned companies based in the United States. To view the ranking, visit http://www.inc.com/inc5000/list/2014.