Volume 6, 2018

Superior Client Retention, by the Numbers

Superior Client Retention, by the Numbers

The end-of-year numbers are in and we're pleased to announce a client retention rate of 96%. The rate is 4% higher than our long-term average, 6% higher than the current year's goal and far surpasses our competitors' typical rate of 80% – 85%.

According to Quantum Health executives, such a high retention rate is a true testament to Care Coordinator staff, support groups and client teams—all internally referred to as Healthcare Warriors.

Here are some more numbers that illustrate our exceptional dedication over the past year:

Here's an additional number: Quantum signed 36 NEW clients for 2019. Not only will our associates bring it, they're also aiming to help raise retention even more. After all, there's still four percent to gain.


Learn more about the Remarkable Results™ we achieve with employers.