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Quantum
Health's research shows that 40% of all referrals are
self-referrals, and more than 60% of these may be to the
wrong specialist, resulting in an average of 5.5 visits over
11 months, and $3,500 in unnecessary
diagnostic tests. |
Coordinated Health/Care™
is an important response to today's runaway healthcare costs
and growing patient frustration. Medical care often
involves an extensive array of physicians and facilities
that can be confusing to patients, their families, and even
physicians. In the confusion and uncertainly, patients
self-refer to the wrong specialist, diagnostic procedures
get duplicated, and critical information fails to get into
the right hands.
In
Coordinated Health/Care,
a staff of
Care Coordinators
provides patients, their families and their physicians
with information, guidance and assistance in navigating
the complex process of healthcare. By helping
direct patients to the most effective and efficient
healthcare resource, and getting lab results and other
information to the right place at the right time, the
Care Coordinators provide a more satisfying healthcare
experience while eliminating unnecessary cost.
The result: employers using Coordinated
Health/Care over the
past 5 years have held their annual cost increase to
4.3%, less than one-half the national average.
They have simultaneously provided increased benefits and
customer service to their employees.
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