One of our very first letters of thanks was delivered with a jar of jam. It was sent by Dan, whose wife loved turning the fruit of the season into something sweet for her friends and family. In his letter, he thanked us for helping his wife in her courageous battle with cancer. He asked us to never change because the compassion we show to the people we serve "makes all the difference in the world."
We haven't changed. From the very first to the very latest, the letters we receive from our members are a testament to our commitment to providing the best possible healthcare experience.
Please take a moment to read some of the many, many thousands of thank you notes we receive each year.